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Application Service Delivery Manager

Apptad Inc

  • 15+ years of IT experience
  • 5+ years in AMS/Application Support/Service Delivery leadership roles
  • Strong background managing large enterprise application portfolios
  • Deep understanding of ITIL processes including Incident, Problem, Change, Service Request, and Knowledge Management
  • Experience managing global delivery teams across onsite, offshore, and nearshore models
  • Strong executive stakeholder management, communication, and governance experience
  • Proven track record driving automation, operational excellence, and service transformation initiatives
  • Experience supporting SLA-driven managed services engagements
  • Working knowledge of:
    • Microsoft Dynamics 365
    • Power Platform
    • .NET Applications
    • Data & Analytics Platforms
    • Enterprise Integration Ecosystems
Vacancy posted more than 2 months ago

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