Warehouse Lead

Job Description

Job Description

*Benefits Eligibility: This position is eligible for benefits beginning the first of the month following your hire date.

*Recruiting Agencies: Thorpe Specialty Services does not accept unsolicited resumes from recruiting agencies.

General Summary

The Warehouse Lead directs and coordinates the day-to-day activities of the warehouse team, ensuring the accurate and timely receipt, storage, and shipment of materials, tools, equipment, and supplies in support of Thorpe's field, shop, and project operations. This role provides hands-on leadership and training to warehouse associates, monitors inventory accuracy, and helps maintain a safe, organized, and efficient warehouse and yard, while performing warehouse duties alongside the team as needed.

Role and Responsibilities

• Assign, direct, and prioritize the daily work of warehouse associates, including receiving, picking/packing, shipping, and yard tasks
• Train, mentor, and onboard new and existing warehouse associates on procedures, safety practices, and equipment operation
• Oversee receipt, inspection, and verification of incoming shipments of materials, tools, equipment, and supplies against packing slips and purchase orders
• Coordinate picking, packing, and staging of materials for shipment to job sites, shops, or other company locations, ensuring accuracy and on-time delivery
• Monitor and maintain inventory accuracy using the company's inventory/ERP system, including leading cycle counts and periodic physical inventories
• Investigate and resolve inventory discrepancies, damaged goods, and shipping/receiving issues, escalating to the Warehouse Supervisor as needed
• Ensure proper organization, labeling, and storage of materials, and enforce good housekeeping practices throughout the warehouse and yard
• Operate and train others on warehouse equipment (forklift, pallet jack, hand truck) safely and in accordance with company policy and manufacturer guidelines
• Monitor team compliance with safety policies and procedures, and reinforce proper use of personal protective equipment (PPE)
• Assist the Warehouse Supervisor with scheduling, timekeeping, and covering shifts to ensure adequate warehouse coverage
• Perform other warehouse, yard, or shop duties as assigned

Qualifications and Education Requirements

• High school diploma or equivalent required
• 2-3 years of warehouse experience required, including prior experience leading, training, or directing the work of others
• Forklift certification required, or ability to obtain certification within a designated period after hire
• Working knowledge of inventory or ERP systems (e.g., UKG, SAP, or similar), with basic computer and data entry skills
• Demonstrated ability to lead, train, and motivate a team in a fast-paced warehouse environment
• Strong organizational skills, attention to detail, and sound problem-solving and decision-making abilities
• Effective verbal and written communication skills; ability to communicate clearly with warehouse staff, supervisors, and other departments
• Ability to work flexible hours, including overtime or shift schedules, as business needs require
• Valid driver's license may be required for certain locations

Physical Requirements

The physical demands described below are representative of those required to perform the essential functions of this role. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

Thorpe will engage in an individualized, interactive process to evaluate accommodation requests, including those arising from a workplace injury or workers’ compensation claim.

This position requires the frequent exertion of up to 50 pounds of force and the occasional exertion of up to 75 pounds of force (with mechanical assistance or a second person) to lift and move materials, consistent with the U.S. Department of Labor’s Heavy Work classification.

For purposes of this description: “Occasionally” means up to 1/3 of the work shift; “Frequently” means 1/3 to 2/3 of the work shift; and “Constantly” means more than 2/3 of the work shift.

• Standing/Walking: Frequently to constantly required to stand and walk throughout the shift, both indoors and outdoors in varying weather conditions.
• Bending/Kneeling/Crouching/Climbing/Reaching: Frequently required to bend, kneel, crouch, climb, and reach for extended periods.
• Lifting/Carrying: Frequently required to lift and/or move materials weighing up to 50 pounds; occasionally required to lift and/or move up to 75 pounds with mechanical assistance or a second person.
• Environmental Conditions: Regular exposure to varying weather conditions, both indoors and outdoors, in warehouse and yard settings.
• PPE Usage: Required to wear and properly use personal protective equipment as dictated by site conditions and applicable regulations, including a hard hat, safety glasses, respirators, ear plugs, and steel-toed shoes.

Return-to-Work and Modified Duty

An employee returning from a work-related or non-work-related injury or illness must provide medical documentation, as requested, describing any functional limitations or restrictions. The Company will compare the employee’s documented restrictions against the essential functions described above and, where feasible and consistent with business necessity, consider temporary modified-duty or light-duty assignments. Availability of modified duty is evaluated on a case-by-case basis and is not guaranteed for any specific position or duration. Employees are expected to cooperate with the Company’s return-to-work process, including attending scheduled medical evaluations and providing timely updates on their fitness-for-duty status.

 

The Company expects and requires all employees to observe and fulfill all safety responsibilities as outlined in workplace safety training, and actively work toward maintaining a safe workplace. Failure to do so can result in disciplinary action, up to and including termination of employment. Regular attendance and punctuality are required of all employees.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Employment at Thorpe Specialty Services Corporation is on an “at-will” basis. There is no contract of employment between Thorpe Specialty Services Corporation and anyone or all its employees unless explicitly stated elsewhere. Employment security cannot be guaranteed for or by any employee.

No Manager, Supervisor, or employee of the Company has any authority to enter into an agreement for employment for any specified period of time or to make an agreement for employment other than at-will.

Thorpe Specialty Services Corporation and its affiliates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.