Telecom Technician

AMA Techtel

AMA*TechTel , the area's leading telecommunications company, is looking for a self-motivated individual to join our team as a Telecom Technician in Amarillo.

The Telecom Technician will install and maintain data and telephone services for our customers.

Job Responsibilities

Install AMA TechTel's voice and data services
Troubleshoot VoIP, IP telephony, call routing, voicemail, and phone set issues at customer locations
Configure local networks for VLANs, DHCP, NAT, firewall rules, and Quality of Service (QoS) for voice prioritization
Train end-users on phone system features
Work and resolve active service tickets
Assist other departments when needed
Participate in after hours on-call rotation
Maintain accurate service records
Manage and track company equipment

Required Skills

Basic wiring knowledge (568A/B, cross over cable, multi pair, T1, RJ45 Patch panel, 66 block,and 110 panel terminating)
Strong understanding of IP telephony protocols, LAN/WAN connectivity, and low-voltage infrastructure
Familiarity with diagnostic tools, punch-down tools, and tone generators
Solid understanding of TCP/IP, UDP, routing/switching, subnets, and diagnostic tools like ping or traceroute
Run, pull, splice, and terminate low-voltage category cables, fiber optics, or legacy POTS lines
Ability to work independently and manage and maintain company vehicles
Ability to climb ladders up to 12 ft., work in tight spaces or at heights, and lift equipment weighing up to 50-75 lbs.

Required experience

Minimum of 3 years' Installation or networking experience.
Phone system administration a plus.

Benefits

We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.

Apply

Vacancy posted 1 day ago

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