Marina Attendant

Description

Pay Rate: $16.00 an hour

SUMMARY: To assist Marina and RV Park guests. Responsible for a high level of guest service as described in your departments guest service standards. May be 16 years of age or older.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Answer phones and assist guests with Marina and RV Park reservations, registration and directing to slips / parking spots

• Clean and maintain docks, restrooms and Marina and RV Park grounds

• Assist in the preparation for Marina functions

• Process sales, collect fees, process credit card transactions and provide receipts

• Monitor and communicate with guests on marine band radio

• Perform sewage pump-outs and fueling

• Assist guests with connections to electric, water and sewer

• Refer guest comments/complaints to supervisor

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

• Proven excellent guest service

• 6 months cash handling experience

Preferred:

• Marina and / or RV Park experience

Skills

Required:

• Accurate and detail-oriented

• Must be able swim

• Excellent verbal and interpersonal communication skills

Preferred:

• Strong mechanical aptitude

Abilities

Required:

• Ability to work fast and efficiently

• Ability to follow established dress code policies and practice good personal hygiene

• Ability to interact with guests, coworkers and management in a professional and courteous manner

• Ability to troubleshoot, maintain and repair specialized equipment

• Ability to speak in a clear, concise and pleasant voice

RESTRICTIONS

• Must be 18 years of age or older to serve alcohol

REQUIRED TRAINING

• Treasure Island guest service training

• Bloodborne Pathogens training

• TIPS training and certification

• Marina safety orientation

• Any position-related training as determined by department manager

PHYSICAL DEMANDS

• Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours

• Must be willing to work in different temperature environment (hot or cold)

• Must have a good sense of balance, and be able to bend and kneel

• Must be able to reach and twist routinely

• Must be able to push, pull and grasp objects routinely

• Must have the ability to independently lift 25+ pounds routinely

• Must be able to perform repetitive hand and wrist motions

• Must have good eye hand coordination

• Must be able to operate foot pedals

WORKING ENVIRONMENT

• Work is performed in the Marina / RV Park areas (indoors and outdoors) including fumes and chemicals, and may require going onto the gaming floor which flashing lights, frequent loud noises and cigarette smoke

• Required to work in extreme weather such as wet, damp and high wind

• Must be able to work in cramped, tight quarters

• Must be willing to work a flexible schedule including all shifts, weekends and holidays

• Occasionally overtime may be required

• Occasionally must deal with angry or hostile individuals

• High volume direct public contact

Equal Opportunity Employer

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