Clinical Applications Specialist

Job Description

The Clinical Applications Specialist (CAS) reports to the Manager, Clinical Applications. This role functions as a member of the clinical applications specialist team. The CAS serves as technical expert in a team-sales strategy in partnership with the Area Sales Directors and Regional Sales Managers. This role is highly visible within the organization and works in close collaboration with Marketing, Engineering and R&D groups. Support of KOL development and hospital reference sites is especially important.

Responsibilities and Duties

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• Support the efforts of Kubtec’s direct sales team through clinical evaluations, demonstrations and installations
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• Develop and maintain strategic account relationships as the primary technical consultant for specimen imaging and gamma detection products
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• Develop strategies that support customer entities in optimizing their standard procedures and workflows
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• Work with customers pre-sale, throughout the installation phase, and deliver customized training per customer specifications, needs and applications
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• Subject matter expert in imaging and workflow protocols and act as consultant with clients on how to optimize image quality and system performance
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• The ability to train, understand and communicate nuances of specimen imaging and gamma detection
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• Monitor and drive adoption, retention, expansion, and advocacy of customers within the portfolio
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• Manage and prioritize all opportunities to enhance client relationships and accelerate the decision-making process that will grow revenue through increased adoption within a facility or network
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• Mitigate attrition risks by identifying product gaps and coaching customers to take advantage of all available resources
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• Deliver ongoing customer (physician and end user) education and training to develop account proficiency and program success
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• Partners with the sales team by providing technical expertise in various sales cycles to win new business, including accompanying site visits as needed
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• Consult with sales on identifying sales opportunities within existing installed base to increase sales and revenue goals
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• Support new product evaluation and clinical studies
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• Partner with internal stakeholders (ex. Sales, product, marketing, engineering, clinical applications) by sharing feedback, identifying trends, and making introductions that result in increased value for the customer and Kubtec
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Qualifications and Experience  

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• In-depth knowledge of the breast care continuum to make consultative clinical recommendations
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• Experience collaborating with a variety of stakeholders including physicians, business administration, clinical, etc.
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• Ability to develop relationships with key decision makers and influence them on technically complex procedures
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• Strategic thinker and creative problem solver
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• Hands on, strong team player, and fully accountable for delivering agreed-upon tactical performance metrics
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• Excellent written and verbal communication skills
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• Highly organized and able to multitask
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• Articulate, analytical, technically savvy, and professional
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• Strong computer skills
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• Self-driven and self sufficient
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• Positive attitude and team player-oriented individual
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• Excellent time management, including managing daily schedule, travel plans, and expenses
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• 5+ years’ experience operating in clinical applications or clinical training experience
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·        Ability to travel domestically and internationally as necessary

·        Work from home-based office

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• Have an automobile for ground-based transportation
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