Recovery Manager - Cuyahoga and Surrounding Counties

Recovery Manager Cuyahoga, Erie, Lorain, Medina, Geauga, and Lake Counties, Ohio

Company: CareStar, Inc.

Location: Cuyahoga, Erie, Lorain, Medina, Geauga, and Lake Counties, Ohio (and surrounding areas)

Job Type: Full-Time | Remote with Field Visits

Industry: Healthcare / Social Services / Case Management

About the Opportunity at CareStar

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking Recovery Manager to join our Specialized Recovery Support Services program. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Recovery Manager, you'll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You'll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

Key Responsibilities

• Conduct face-to-face eligibility evaluations and assessments (e.g., Adult Needs and Strengths Assessment)
• Develop and maintain individualized, person-centered care plans
• Coordinate and authorize services across behavioral health, medical, and community-based systems
• Assist individuals in accessing Medicaid and other essential services
• Monitor service delivery and ensure compliance with program guidelines
• Serve as the lead advocate and care coordinator for each participant
• Adhere to the CareStar Rule in performance of job responsibilities.
• Understand and comply with CareStar Policies and Procedures.
• Maintain confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.
• Follow the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc.

Minimum Qualifications

• Bachelor's degree in Social Work, Counseling, Psychology, Nursing, or a related field
• Preferred: Licensed Social Worker (LSW) or Registered Nurse (RN)
• Minimum 3 year of experience in home and community-based services (within the last 5 years)
• Experience working with individuals with chronic conditions or severe and persistent mental illness
• Strong knowledge of Medicaid, behavioral health systems, and local community resources

Why Join CareStar?

• Remote flexibility with meaningful community engagement
• Competitive salary based on experience and education
• Comprehensive benefits: Medical, dental, vision, life insurance
• 401(k) with a generous company match
• Paid time off + 10 paid holidays
• Employee Stock Ownership Plan (ESOP) become a part-owner in the company
• Supportive, mission-driven culture focused on improving lives