Phlebotomist

Phlebotomist

The position of phlebotomist is responsible for efficiently and accurately performing blood draws on patients. Working two days a week in Batesville and two days a week in Cherokee Village.

Essential functions include:

• Preparing patients before drawing blood.
• Taking vitals
• Updating medications
• Conducting pill counts
• Following all health and safety protocols and procedures to maintain sanitary work areas.
• Printing PMPs (prescription monitoring)
• Ensuring refill dates are correct for patients
• Ensuring imaging is transferred into new system before the patient's appointment
• Accurately updating patient information in the database.
• Working with supervising physicians and following their directions.
• Pre-work for next days appointments
• Performs other duties as assigned.

Core competencies include:

• Excellent oral and written communication skills
• High level of attention to detail
• Strong organization and time management skills
• Basic computer literacy and typing
• Patient focused
• Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service.
• Maintains an obligation to report any errors or breaches and work collaboratively with other stakeholders to minimize and correct issues.
• Ability to prioritize and manage multiple tasks without direct supervision.
• Multi-tasking abilities, along with ability to work well under pressure, prioritize and meet tight deadlines.
• Must be able to work independently in a fast-paced environment and exhibit strong written and verbal communication skills.
• Strong customer service and prompt problem-solving skills including the ability to provide diligent, prompt, and courteous responses to user questions or computer/network issues.
• Consistently evaluate work completed and determine if further steps are needed to meet client expectations.
• Take initiative to redo inadequate or incomplete work, even if it is not yours.
• Ensure compliance with regulatory standards.
• Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
• Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the company (education, organizing, housekeeping, assisting others).
• Organize job functions and work area to be able to effectively complete varied assignments within established time frames
• Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision.
• Adhere to administrative and departmental policies.
• Demonstrate regular attendance and timeliness.
• Do not incur excessive overtime.
• Remain conscientious in regard to personal hygiene.
• Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources.
• Demonstrate adherence and support of company-wide service standards as evidenced by observation and feedback from patients, family members, and other clients.

Required education, experience, and/or certifications:

The position requires a high school diploma or educational equivalent and two (1) year of experience in phlebotomy in a medical practice preferred. Phlebotomy Certification preferred.

Working environment and physical demands:

This is a full-time position. Days and hours of work are expected to include 7:00 a.m. to 5:00 p.m. (Monday through Thursday) or otherwise as assigned. Occasional overtime may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, and reaching. The incumbent may operate any or all of the following standard office equipment including but not limited to multi-line telephone system, postage mater, facsimile machines, calculator, photocopy machine, computer/printer, and coffee maker. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.