Salesforce Project Manager

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iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Salesforce Project Manager to join our PMO team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for the past 10 years. This is a testament to the great team and culture we have here at iT1!

The Salesforce Project Manager is responsible for overseeing internal Salesforce projects. The Project Manager will use industry and iT1 best practices to achieve all goals set for each individual project they manage. This will be accomplished through clear communication with all project stakeholders, efficient resource allocation, scope, budget, and timeline planning.

Essential Functions

• Drive project discovery sessions to create clear minimum viable product (MVP) requirements.
• Define project scope, objectives, and deliverables.
• Develop detailed project plans and timelines.
• Coordinate with internal and external teams to ensure smooth execution of projects
• Manage project priorities and create project forecasts.
• Manage backlogs in Jira and act as a scrum-master for projects run on an Agile methodology.
• Manage releases and cutover plans.
• Ensure compliance with customer change controls and SDLC components.
• Monitor project progress and performance, identify risks and issues, and implement corrective actions as needed.
• Produce, update, and present project management artifacts: RACIs, Gantt charts, issues list, and risk management matrices.
• Performs other duties, as necessary.

Requirements

• Bilingual (Spanish/English) Required
• 5+ years of Project Management experience with a focus on delivering Salesforce solutions
• 3+ years of complex CRM software projects (Salesforce preferred)
• Experience in Agile approaches to project management utilizing Jira
• Must be enthusiastic and have a passion for managing and completing projects
• Demonstrated experience managing resources and projects in a cross-functional environment
• Experience working with executive leadership
• Strong interpersonal communication skills, written and verbal
• Ability to communicate project scope, status, and any issues with all stakeholders
• Ability to manage multiple projects simultaneously while maintaining high-quality standards
• Excellent leadership, organization, and multitasking skills
• Strong technical writing skills

Physical demands may include

• Sit at a computer for 8 hours per day
• Keyboarding for 8 hours per day
• Near Vision (working with small objects or reading small print)
• Speaking (communicating information to clients/coworkers)
• Hearing Requirements (In person speech, telephone, other sounds)

Job Location

• Hybrid if local to the Tempe, AZ area
• Remote if located outside of a reasonable commute

Benefits

• Medical, dental, and vision benefits with highly subsidized premiums
• Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off
• 401(k) Plan with employer match
• Onsite Fitness Center

• iT1 is an equal opportunity employer. Employment decisions are made without regard to race, religion, sexual orientation, gender identity, national origin, disability status, veteran status, or other characteristics protected by law.