Insurance Collector

The Insurance Collector is responsible for monitoring accounts to determine the timeliness of payment/collection. Duties for this position involve resolving denials and/or correspondence, providing follow-up communication as necessary, and re-billing outstanding accounts. This position closely works with the CO Billing Team and Collections Supervisor. Schedule: Monday-Friday 9am-5pm Location: This is an on-site position located in Wallingford, CT. Essential Responsibilities Monitor and resolve EDI dashboard for claim kick-out edits Manage A/R thru system module and reports Resubmit, appeal and follow-up on unpaid/incorrectly processed claims Answer incoming insurance specific inquiries Collect on insurance carrier accounts Assist with process improvement to bring about greater claims resolution Ensure the quality, integrity, and proper work effort of assigned tasks Perform other tasks and related work as required Skills And Abilities Strong knowledge of insurance adjudication process Strong ability to communicate well with insurance companies and co-workers Demonstrate initiative and ability to multi-task while working independently Strong organizational skills and systems aptitude Solid computer skills including proficiency with Microsoft 365 Ability to work well with peers Ability to problem solve and think proactively on how an insurance change or trend is/can affect insurance payments Experience/Educational Requirements High School Diploma or GED required, Associates Degree or higher preferred One year of experience with medical insurance collections which includes working denials and workers compensation. EMR experience preferred. Prior knowledge of CPT/modifiers and ICD-9/ICD-10 codes. Experience with insurance websites such as Availity and knowledge of MS 365 is a plus. What We Offer Comprehensive medical, dental, and vision insurance Competitive salary, 401(k) contributions, and company-paid life insurance. Generous PTO and paid holidays to promote work-life balance. Access to training and development opportunities and Employee Assistance Program (EAP) #J-18808-Ljbffr