Operations Supervisor

Location: Millington, TN

Shift: 2nd Shift | 1:00 PM Start Time

Position Summary

We are seeking an experienced Operations Supervisor to lead second-shift warehouse operations in Millington, TN. The ideal candidate will bring strong frontline leadership experience within a high-volume warehouse or distribution environment , with particular strength in pick, pack, and ship operations

This role is responsible for leading a large team of hourly employees, maintaining productivity and service expectations, monitoring operational performance, and ensuring the team safely and accurately meets daily goals.

Key Responsibilities

• Lead and oversee daily pick, pack, and ship operations during the second shift.
• Supervise, coach, motivate, and develop a large team of warehouse associates.
• Set clear daily expectations and hold team members accountable for productivity, quality, safety, and attendance.
• Monitor operational KPIs and performance goals , identifying areas that require immediate attention or improvement.
• Drive productivity while maintaining quality and accuracy standards.
• Coordinate labor and workflow based on daily volume and operational priorities.
• Identify operational bottlenecks and take action to maintain efficient product flow.
• Ensure employees follow established warehouse processes, safety procedures, and work standards.
• Provide ongoing coaching, performance feedback, and training to employees.
• Partner with other operational leaders and support functions to resolve issues and meet customer and business expectations.
• Support continuous improvement efforts focused on efficiency, workflow, quality, and productivity.
• Maintain a visible, hands-on leadership presence on the warehouse floor throughout the shift.

What We're Looking For

• Previous warehouse or distribution supervisory experience strongly preferred.
• Demonstrated experience leading large teams of hourly warehouse employees
• Strong experience overseeing pick, pack, and ship operations
• Proven ability to drive productivity and operational performance goals
• Experience monitoring KPIs and using performance results to coach teams and improve operations.
• Strong people leadership, communication, and problem-solving skills.
• Comfortable working in a fast-paced, high-volume warehouse environment.
• Ability to manage competing priorities and make effective operational decisions.
• Experience holding teams accountable while maintaining employee engagement and morale.
• Ability and willingness to work 2nd shift with a 1:00 PM start time

Ideal Candidate Profile

The strongest candidate will be a hands-on operations leader , not someone whose experience has been primarily administrative. We are especially interested in individuals who have directly managed warehouse associates and can speak specifically to:

• The size of teams they have supervised.
• Their experience with picking, packing, shipping, and outbound operations
• The productivity or performance metrics they were responsible for.
• How they handled employees or departments that were not meeting productivity goals.
• How they managed high-volume or peak-period operations
• Examples of operational improvements they implemented.
• Their leadership and coaching approach on the warehouse floor.

Schedule Expectation

This position supports 2nd shift and begins at 1:00 PM . Candidates should be comfortable with this schedule before moving forward in the interview process.