Receptionist

Job Description

Job Description

We are looking for a detail-oriented Receptionist to support daily front desk operations in Michigan. This contract position is ideal for someone who creates a welcoming experience for visitors while keeping calls, schedules, and administrative tasks organized. The person in this role will serve as a key point of contact for guests, employees, and vendors, helping the office run smoothly in a fast-paced environment.

Responsibilities:
• Welcome guests, clients, and vendors upon arrival and provide a courteous and welcoming first point of contact.
• Manage incoming calls through a multi-line phone system, direct inquiries to the appropriate departments, and take accurate messages when needed.
• Coordinate front desk activities by keeping the reception area orderly, well organized, and ready for daily business operations.
• Handle incoming and outgoing mail, including sorting deliveries, routing correspondence, and preparing items for distribution.
• Schedule appointments, maintain calendars, and assist with general clerical duties that support office workflow.
• Monitor visitor check-in procedures and help follow office access guidelines to support a secure workplace.
• Respond to routine questions promptly and resolve basic front office issues with care and sound judgment.• Previous experience in a receptionist or front desk support role within an office environment.
• Proficiency in answering inbound calls and operating a multi-line or switchboard phone system.
• Strong verbal and written communication skills with a detail-oriented and service-oriented approach.
• Ability to manage multiple priorities, stay organized, and maintain accuracy throughout the workday.
• Demonstrated customer service skills and the ability to interact effectively with visitors, staff, and external contacts.
• Good problem-solving skills and the ability to handle unexpected situations calmly and efficiently.