Operations Manager
Sunstall Inc.
AboutSpiveyServices SpiveyServicesisaleadingprovideroftrafficsafetyandsanitationsolutionsinVirginia,offeringtrafficcontrol,equipmentrentals,andportablesanitationservices—includingrestroom/showertrailers,hand-washstations,andtoiletaccessories. PositionSummary TheOperationsManagerisresponsiblefortheoverallmanagement,growth,andoperationalperformanceofadesignatedSpiveyServicesmarket.ThisroleprovidesleadershipforTrafficControloperations,ensuringsafe,efficient,andprofitableservicedeliverywhileestablishinganddevelopingtheorganization'spresencewithinanewgeographicregion. TheOperationsManagerservesastheprimaryleaderforthelocaloperation,overseeingworkforcemanagement,customerrelationships,safetyandcompliance,operationalexecution,equipmentutilization,andfinancialperformance.Thispositionplaysacriticalroleinbuildinganddevelopingteams,creatingoperationalprocesses,drivingrevenuegrowth,andensuringexceptionalservicetoclients. TheOperationsManagerisexpectedtooperatewithahighdegreeofautonomywhilemaintainingalignmentwithcompanygoals,policies,andstrategicobjectives. KeyResponsibilities OperationalLeadership ProvideoverallleadershipandoversightforallTrafficControloperationswithintheassignedmarket Establishandimplementoperationalprocesses,workflows,andperformancestandards DirectandsupportSuperintendents,Supervisors,Administrativepersonnel,andfieldemployees Monitordailyoperationstoensurequality,efficiency,andcustomersatisfaction Resolveoperationalchallengesandcustomerconcernsinatimelyandprofessionalmanner Developoperationalplanstosupportmarketgrowthandexpansion Ensureadequatestaffing,equipment,andresourcesareavailabletomeetcustomerdemands WorkforceManagement PartnerwiththeHumanResourcesdepartmenttorecruit,hire,onboard,anddevelopoperationalpersonnel Buildapositive,accountable,andsafety-focusedculture Conductemployeecoaching,performanceevaluations,disciplinaryactions,andcareerdevelopmentplanning Identifyfutureleadershiptalentandsuccessionopportunities Maintainappropriatestaffinglevelstosupportoperationalneedsandgrowthprojections CustomerRelations&BusinessDevelopment ServeastheprimarylocalrepresentativeofSpiveyServices Buildandmaintainstrongrelationshipswithcustomers,contractors,municipalities,andindustrypartners Supportbusinessdevelopmenteffortsthroughnetworking,relationshipbuilding,andidentificationofnewopportunities Participateinproposaldevelopment,projectplanning,andcustomermeetings Ensurecustomerexpectationsaremetorexceeded Assistseniorleadershipindevelopingmarketexpansionstrategies FinancialManagement Managemarketprofitabilityandoperationalbudgets Reviewlabor,equipment,fuel,andmaterialcoststoensurefinancialperformancegoalsareachieved Monitorproductivityandidentifyopportunitiesforefficiencyimprovements Assistwithforecasting,budgeting,andrevenueplanning Reviewinvoices,jobcosting,andoperationalreportstosupportprofitabilityobjectives Developactionplanstoaddressoperationalinefficienciesorcostoverruns Safety&Compliance Promoteandenforceallcompanysafetypoliciesandprocedures EnsurecompliancewithOccupationalSafetyandHealthAdministration(OSHA),DepartmentofTransportation(DOT),VirginiaDepartmentofTransportation(VDOT),ManualonUniformTrafficControlDevices(MUTCD),VirginiaWorkAreaProtectionManual(VWAPM),environmentalregulations,andallapplicablefederal,state,andlocalrequirements Leadincidentinvestigationsandcorrectiveactioninitiatives Conductoperationalandsafetyaudits Ensureallemployeesmaintainrequiredcertifications,licenses,andtraining Equipment&AssetManagement Overseefleetutilization,maintenance,andreplacementplanning Ensureequipmentreadinessandoperationalreliability Manageinventorylevelsfortrafficcontroldevices,sanitationequipment,andoperationalmaterials Coordinatewithcorporateleadershipregardingcapitalequipmentneedsandacquisitions Monitorassetutilizationandimplementcontrolstominimizelossanddamage StrategicGrowthResponsibilities Assistwithlaunchinganddevelopingnewmarketsfromstartupthroughmaturity Establishlocaloperatingproceduresandperformanceexpectations Analyzemarketopportunitiesandresourcerequirements Developstrategiestoincreaserevenue,improvecustomerretention,andexpandservices Supportregionalgrowthinitiativesandspecialprojectsasassigned Qualifications Required: Five(5)toseven(7)yearsofprogressiveexperienceinoperations,trafficcontrol,sanitation,publicworks,construction,transportation,orrelatedindustries Three(3)ormoreyearsofleadershipexperiencemanagingsupervisors,superintendents,ormultipleoperationalteams Demonstratedexperiencemanagingbudgets,personnel,andoperationalperformance Strongknowledgeofsafetyregulationsandoperationalcompliancerequirements Validdriver'slicensewithacceptableMotorVehicleRecord(MVR) Strongleadership,organizational,communication,andproblem-solvingskills Abilitytorespondtooperationalemergenciesandafter-hoursbusinessneeds Preferred: AmericanTrafficSafetyServicesAssociation(ATSSA)IntermediateCertification ATSSATrafficControlSupervisor(TCS)Certification OSHA10orOSHA30 Two(2)plusyearsofexperiencedrivingnon-CDLtrucks(18'–24') Priorexperiencesupervisingmultiplecrewsorhigh‑profile/high‑trafficprojects Strongadministrative,reporting,andtechnologyskills WhatWeOffer: WeeklyPayEveryFriday ReferralBonuses PaidHolidays PaidTime-Off(VacationandSick) Health,HSA,Dental,&VisionInsuranceafter60days Life&AD&D,Short-TermandLong-TermDisabilityafter60days 401(k)withCompanyMatch:Eligibilityafter3months;age18+ #J-18808-Ljbffr Sunstall Inc.
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Fredericksburg, VAa month ago $13 - $16.25 per hour
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