Travel Service & Support Consultant

About the job Travel Service & Support Consultant


Overview

We're actively growing our virtual team and are seeking motivated individuals to join us as Travel Service & Support Consultant. In this role, you'll assist clients as they move through the travel planning process by helping coordinate arrangements, answering questions, and ensuring all details are handled smoothly from start to finish.

This position is a great fit for individuals who enjoy working with people, managing details, and contributing to positive service experiences-all within a flexible, work-from-home environment. No prior experience in travel is required, as full training and ongoing guidance are provided.

Primary Responsibilities

• Engage with clients to gather travel preferences, schedules, and planning needs
• Support the organization of trip components including accommodations, transportation, and activities
• Review and compare travel options using approved partner systems
• Provide timely updates on booking progress and next steps
• Respond to inquiries across email, phone, and digital communication platforms
• Assist with itinerary changes and service-related follow-ups
• Participate in onboarding and continued training sessions

What You Can Expect

• 100% remote role with flexible scheduling options
• Guided onboarding process with step-by-step support
• Ongoing access to training and skill development resources
• Use of established travel tools and supplier networks
• Eligibility for incentives and travel-related perks
• Opportunities for advancement as you build experience

Qualifications

• Individuals with strong communication and interpersonal skills
• Organized and detail-focused with the ability to manage multiple tasks
• Comfortable working independently in a remote environment
• Familiar with basic computer tools and online communication platforms
• Positive, reliable, and eager to learn
• Background in customer service, hospitality, admin, or coordination is helpful but not required

Applicants must:

• Be 18 years of age or older
• Be authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions