Customer Service Representative

Quantum Health

Quantum Health is seeking a Customer Service Representative to guide members through their healthcare journey. In this role, you’ll answer inbound calls, explain benefits, coordinate care, and connect members with providers and internal clinical teams. You’ll research claims, resolve issues, document interactions in our systems, and escalate complex cases when needed. Working in a collaborative, mission-driven culture, you’ll deliver empathetic, accurate support, helping simplify healthcare while developing your skills in customer service, healthcare navigation and technology.

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Vacancy posted 3 days ago

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