Patient Service Technician (Genetic Counselor Assistant)

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina. JOB LOCATION Genomic Science Research Building I - 905 S. LaSalle Street, Durham, NC 27705 JOB SUMMARY We are seeking a Patient Service Technician (Genetic Counselor Assistant) to provide assistance to Genetic Counselors (GC) in carrying out tasks related to clinical duties including processing of genetic testing and obtaining of relevant records and genetic histories. JOB DUTIES AND RESPONSIBILITIES Determine, prepare and set up medical supplies and equipment for diagnostic, therapeutic and research procedures. Contact patients to identify main concerns and take information on previous genetic work up and determine if other relatives of the patient were evaluated in the past by Genetics. Take basic pedigree information from patient. Contact referring offices/specialties/clinics to obtain precise records needed. Verify that specialty services notes and/or specific lab results were sent. Assist with coordination of collection of patient's samples, complete test requisition forms, and contact internal and external laboratories to determine status of genetic testing. JOB ELIGIBILITY REQUIREMENTS Work requires completion of a related 1 year technical school program. Bachelor's degree with interest in Genetic Counseling preferred. Work generally requires two years of experience in health care specialties related to the specific position; two years additional years related experience may be substituted for the technical school. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE. JOB HOURS The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. #J-18808-Ljbffr Duke Clinical Research Institute