Program Manager

Troy Consulting is an IT and management consultancy built to define strategies, streamline processes, and leverage data to help organizations achieve measurable success and reach their goals. We’re hiring a Business Operations Program Manager to support Azure Hardware Systems & Infrastructure (AHSI)—a 5,000-person organization building advanced CPU and GPU systems that power AI workloads. This role will manage key rhythm-of-business processes, coordinate monthly Key Result (KR) reporting, analyze workforce trends, and prepare clear, executive-ready insights. Key Responsibilities: Lead the monthly KR refresh process, coordinating with team leads to ensure accurate, timely status updates Consolidate KR results into executive PowerPoint presentations Manage headcount trends and Position Control Number (PCN) reporting Build Excel models that project headcount using current staffing data, attrition assumptions, and hiring plans Maintain Power BI dashboards and recurring business reports Develop weekly communications for the management community and monthly executive updates Conduct ad-hoc analyses to support workforce planning and business decisions Identify opportunities to improve and automate operational processes using AI and reporting tools Required Qualifications: Bachelor’s degree in Business Administration, Finance, Operations, or a related field—or equivalent practical experience 5+ years of experience in business operations, program management, financial planning, or a related function Experience managing rhythm-of-business processes, leadership reviews, reporting, and organizational planning Advanced Excel skills, including data analysis, modeling, and projections Experience with Power BI or comparable reporting and visualization tools Strong PowerPoint and executive presentation-development skills Excellent analytical, problem-solving, communication, and stakeholder-management abilities Highly detail-oriented, organized, and able to quickly learn internal processes Preferred Qualifications: Experience supporting a technology or engineering organization Familiarity with GitHub Copilot or other AI productivity tools Experience with GitHub, Azure DevOps, databases, or automated reporting workflows The ideal professional combines strong business operations experience with advanced analytical skills and the ability to turn complex information into concise, leadership-ready reporting. Equal Employment Opportunity Statement Troy Consulting is committed to creating a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital or veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Troy Consulting complies with all applicable laws governing non-discrimination in employment in every location in which we operate. We believe that diversity fuels innovation, and we are dedicated to fostering an environment where all individuals feel valued, respected, and empowered to thrive. #J-18808-Ljbffr Troy Consulting LLC