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Client Onboarding Team Lead

DYADlaw. P.C.

Onboarding Team Lead

The Onboarding Team Lead directly supervises both the Client Onboarding and Front Desk teams at DYADlaw, P.C., ensuring coordinated daily operations, professional client service, accurate documentation, and effective cross-functional handoffs. The role oversees onboarding activities, Front Desk personnel and assignments, client visits and appointments, team coaching, performance monitoring, and accountability for established procedures. The position addresses operational and workflow concerns within delegated authority and escalates HR-related decisions, formal personnel actions, and matters requiring management approval to management and Human Resources. Legal questions are escalated to licensed attorneys; this position does not provide independent legal advice.

DYADlaw. P.C.
Vacancy posted 1 day ago
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