Medical Director

Medical Director, Primary Care

Project Renewal's Healthcare Department provides a diverse range of services: Federal Qualified Health Center/Article 28 Diagnostic and Treatment Centers, mobile health, OASAS licensed sites and embedded psychiatry and nursing. Empathic, trauma and harm reduction informed services are delivered at low or no cost without barriers to our clients who often have severe mental illnesses, co-occurring substance use disorders, and multiple chronic medical conditions.

The Medical Director of Primary Care at Project Renewal is responsible for directing, organizing, and coordinating primary care services for clients across shelter-based clinics and mobile medical services. Reporting to the Chief Medical Officer, the Medical Director of Primary Care collaborates with the Medical Director of Psychiatry Services, Medical Director for Drug User Health, Senior Director of Healthcare Operations, VP of Healthcare Strategy, and the Director of Nursing and shelter/housing program leadership to ensure the delivery of high-quality care.

Essential Duties & Responsibilities:

Clinical:

• Ensures clinical supervision of all primary care providers.
• Ensures provider communications with clinic and program staff.
• Ensures participation of primary care providers in clinical meetings at each program
• Provides clinical support. This may be provided directly or delegated to other primary care providers.
• Provides direct primary care at one or more programs as indicated by overall service needs.
• Maintains their own patient panel and provides medical diagnoses, treatment and advice to patients in accordance with New York State regulations and the scope of their training.
• Participates in telephonic on-call rotation.

Staffing/Supervision:

• Responsible for the recruitment, hiring and training of primary care staff.
• Schedules regular team meetings of the Primary Care staff to review challenging cases and standards of care.
• Develops in-service educational programs for staff.
• Coordinates with the Associate Director of Clinical Operations regarding primary care provider scheduling
• Evaluates the performance of primary care providers on a regular basis using peer review results, chart reviews and client survey results.

Program Development:

• Helps facilitate effective collaboration with shelter directors, operation managers and shelter clinical directors to promote best practices for meeting our mission of healthcare and housing. Participates in regular high-risk meetings between site staff and healthcare to discuss clients at higher risk for adverse outcomes. Works with shelter and housing staff on coordination for high-risk clients and crisis intervention where needed.
• Works to build out primary care provider and shelter and housing program relationships.
• Continues to build out primary care telemedicine services.
• Along with the Chief Medical Officer, Medical Director of Psychiatry and Senior Director of Clinical Operations, communicates with the Department of Homeless Services to coordinate responses to public health concerns affecting our clients in shelter and on the streets.
• Participates in community outreach programs and actively interfaces with community providers.
• Participates in regular meetings with the Department of Social Services Office of the Medical Director and other homeless healthcare programs.
• Collaborates with the Chief Medical Officer and other members of the healthcare leadership team to formulate and enact short- and long-range goals for the Healthcare Services Department
• Participates in the development and implementation of future on site care models for specific medical conditions.
• Pursues opportunities for clinical and public health research within the Healthcare Services Department and establishes partnerships with outside agencies and academic centers.

Quality Improvement and Quality Assurance:

• Participates on the Quality Improvement Team, collaborating with the Assistant Director of Clinical Quality Improvement to develop quality improvement projects and to review our performance on clinical metrics and overall outcomes.
• Participates in ensuring maintenance of Primary Care Medical Home certification and standards.
• Participates in Uniform Data System submissions annually.
• Develops policies and procedures for primary care services in each program and collaborates to develop agency-wide clinical policies and procedures where relevant.
• Participates in development of electronic record templates to ensure that clinical material is appropriately documented, and privacy maintained.
• Participates in agency-wide Quality Assurance processes, including Incident Review meetings and Grievance Committee meetings.
• Ensures that primary care services delivered meet regulatory standards of each program.
• Ensures that primary care services delivered are appropriately documented in the medical record.
• Collaborates with senior management and clinical staff in the Agency's development of a clinically relevant outcome evaluation process.
• Assures the quality of treatment and related services provided by the Agency's professional staff, participates (directly or by designee) in the Agency's ongoing quality assurance and audit processes.

Qualifications:

• Licensed as an MD, DO or NP in New York State
• Current Board Certification in Family Medicine or Internal Medicine for physicians; Family or Adult-Gerontology for nurse practitioner
• Experience in providing MAT services in a low threshold, harm reduction setting preferred.
• HCV experience or interest in gaining experience in HCV, preferred.
• A strong commitment to providing compassionate and trauma informed comprehensive health care to people experiencing homelessness.
• A strong commitment to working in an integrated interdisciplinary environment.
• 5 years clinical experience; 2+ years' experience providing care to persons experiencing homelessness
• 2-year administrative experience preferred with supervisory/management experience preferred
• Proficiency with Microsoft suite and use of electronic medical records
• Preference given to bilingual candidates.

Project Renewal is an equal opportunity employer. Its long-standing policy has been to embrace the equality of opportunity for all employees and applicants without regard to actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, gender, physical or mental disability, age (18 and over), military status, arrest record, marital status, domestic partnership status, genetic information or predisposing genetic characteristic, sexual orientation, status as a victim or witness of domestic violence, sex offenses or stalking, unemployment status or any other basis protected by applicable federal, state and local laws.