Technical Consultant (Atlassian)

Company DescriptionWorking at The Adaptavist GroupThe Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, monday.com and Aha!We make change happen. From anywhere.What we offer you We offer a very generous holiday (PTO) allowance, trusting you to take vacation time that suits your personal life, alongside flexible working hours that empower you to work when it best fits you and your team. We provide MacBooks to all employees and additional support for fully remote workers to set up their home offices. Our exceptional Time Away Policy includes 26 weeks of fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs such as menopause, menstruation, endometriosis, and PCOS. Our trusting, flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.Read our full list of benefitsJob DescriptionAbout the roleOur Technical Consultant will work as part of a team assisting customers in making best use of the Atlassian product suite such as Jira, Confluence, Bitbucket, and other related productivity technologies, such as Slack, in order to deliver value to their business or organisation.This role will be helping customers to integrate systems, automate processes, and achieve efficiencies. This typically ranges from providing expert guidance and solution design to “hands-on” work with product setup, migrations, upgrades and performance tuning.As an Atlassian Technical Consultant, the role will also take part in pre-sales - offering solutions, providing estimates and producing proposals. The position will naturally involve maintaining and improving knowledge of the Atlassian product suite, related technologies, and other collaborative tools such as Slack. While the role is primarily remote, the successful candidate will be expected to attend our Athens office approximately one day per week.What you'll be doingAtlassian Solution ConsultancyUse knowledge of Atlassian products to gather and analyse requirements, research and present solutions to clients, and make suitable recommendationsCommunicate regularly with a range of stakeholdersParticipation in pre-sales, helping define scope and estimates for projects as well as helping in solution designParticipation in internal knowledge-sharing and improvements Travel to client sites and working on site where necessaryAtlassian Solution Implementation and DeliveryInstallations, upgrades, migrations for Atlassian applications and associated technologiesCustom Atlassian solution design and implementation e.g., workflow, plugins/scripts, configurationScripting solutions with languages like Groovy and PythonDatabase administration and queryingWeb integration of Atlassian and other applications using Rest APIsSystem administration (Linux and Windows), particularly application serversQualificationsWhat we're looking forExperience in technical consulting, with background of Atlassian toolsets is a mustScripting experience in Scripturnner or with a language like Groovy or PythonExperience with system administration (e.g. Linux and Bash scripting) and database operationsExperience in cloud infrastructure setup like AWS, Google cloud and AzureStrong written and spoken English language skills Experience presenting solutions to customers based on provided requirementsExperience writing and contributing to technical reportsExcellent organizational, prioritization, communication, and interpersonal skillsAn ability to think innovatively and creativelyTeam player and strong collaboration skillsSelf-starting, strongly ambitious and tenacious A few nice to havesExperience with web integration using Rest APIsExperience in AI or Atlassian RovoExperience in other tools including Gitlab, Monday.com, SNOW and serviceNowExperience in developing Atlassian AppsExperience with requirements gathering and analysisExperience within a fast-paced, fast-growth tech start-up environmentUnderstanding of non-functional requirements for application scalability, availability, and securityAdditional InformationNot ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At ScriptRunner, part of TAG, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply, even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!What to expect We have published some support on Interviewing with us to try to alleviate any pre-interview anxieties, here you’ll find information to help you prepare and ace an interview at TAG.You can read them hereEqual opportunities for everyoneAt The Adaptavist Group, we are committed to promoting a diverse and inclusive community and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status.Recruitment fraud noticeWe are aware of recruitment scams where individuals or organisations may falsely claim to represent us. We take this seriously and are committed to protecting candidates throughout our hiring process.We will never ask for any form of payment, fees, or financial commitment at any stage of recruitment, including applications, interviews, onboarding, or equipment provision.Most of our recruitment communications are sent from our system, SmartRecruiters, and may come from addresses such as @smartrecruiters.com. All our emails are signed off by The Talent Team @ The Adaptavist Group.If you are ever unsure about the authenticity of a message or job offer, please verify it via our official careers channels before responding.SummaryType: Full-timeFunction: Information TechnologyExperience level: Mid-Senior LevelIndustry: Information Technology And Services