Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

PRODUCT PRINCIPAL - Customer Experience

The Home Depot

With a career at The Home Depot, you can be yourself and also be part of something bigger.Position Purpose:Product Principal focuses on connecting strategies and defining scope across multiple product teams and or domains, and focuses on the delivery of business value to drive sales, improve efficiency and improve customer satisfaction through the production of quality products. Within their designated enterprise product line. Product Principals work closely with Product Directors and across functional program leaders. They guide in-depth business reviews, communicate and present across all levels of the organization.The Product Principal is skilled and experienced in generating innovative ideas for growth within their respective areas and across the Product management organization. The Product Principal must exhibit the ability to drive change management and process improvement. The Product Principal often partners with senior-level leaders and cross functional program leaders that are responsible for higher-profile, more impactful products. Typically reports to the Director, Sr. Director.Key Responsibilities:10% Delivery and Execution - Coordinates Distinguished Engineers, User Experience Principals, and Impacted Teams to ensure path to scope is known and aligned; Reviews recommended solutions and work of product team to ensure products are aligned with company, stakeholder and end user priorities60% Strategy and Planning - Partners with either a Cross-Functional Program or Technology Portfolio to align outcomes; Cascading context up to leadership and strategy down to balanced teams using OKRs; Lead cross-functional discovery by partnering with UX Principals, Distinguished Engineers (DEs), and balanced teams; Creation, coordination, and sequencing of activities to ensure alignment across impacted teams (Inputs for planning sessions); Providing visibility of the work by providing holistic roadmap with dependencies30% Team and Stakeholder - Partners with leadership to represent the portfolio during enterprise planning, coordination, and discovery; Fosters collaboration across multiple teams and portfolios to drive value and identify and resolve impediments; Manages cross-functional team and stakeholder expectations to ensure scoping aligns to product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experienceDirect Manager/Direct Reports:This position typically reports to DirectorThis position has 0 Direct ReportsTravel Requirements:Typically requires overnight travel 5% to 20% of the time.Physical Requirements:Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.Working Conditions:Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications:Must be eighteen years of age or older.Must be legally permitted to work in the United States.Preferred Qualifications:Working knowledge of Microsoft Office SuiteWorking knowledge of presentation software (e.g., Microsoft PowerPoint)Demonstrated ability to collaborate and work effectively with cross-functional teamsAbility to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiencesExcellent written and verbal communication skills2+ years of previous leadership experienceMinimum Education:The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.Preferred Education:No additional educationMinimum Years of Work Experience:8Preferred Years of Work Experience:No additional years of experienceMinimum Leadership Experience:NonePreferred Leadership Experience:NoneCertifications:NoneCompetencies:Business InsightsDrives Vision and PurposeManages AmbiguityNimble LearningSelf-DevelopmentCollaboratesCultivates InnovationManages ComplexitySituational AdaptabilityBalances StakeholdersCommunicates EffectivelyCustomer FocusDrives ResultsInterpersonal SavvyOrganizational SavvySummaryLocation: STORE SUPPORT CENTER, ATLANTA - 9090Type: Full time

Vacancy posted 7 hours ago
Similar jobs that could be interesting for youBased on the PRODUCT PRINCIPAL - Customer Experience in Atlanta, GA vacancy
  • The Home Depot is seeking a Product Principal in Atlanta to connect strategy across multiple product...  ...that boosts sales, efficiency, and customer satisfaction. You will partner with...  ...bring strong leadership with 8+ years of experience, excellent communication, and a proven... 
    Principal

    The Home Depot

    Atlanta, GA
    3 days ago
  • Nagarro is a Digital Product Engineering company that helps clients navigate uncertainty...  ...value. We’re seeking an Associate Principal/Principal Product Strategy Consultant...  ...who can discuss business strategy, AI, customer experience, and execution with confidence. You will... 
    Principal

    Nagarro SE

    Atlanta, GA
    12 hours ago
  •  ...The Global Capability Center (GCC) Product & Analytics Lead/Principal Director is an offering-first practitioner...  ...: Minimum of 12 years of relevant experience, with significant experience...  ...improve business outcomes, productivity, customer experience, and enterprise decision... 
    Principal
    Live in
    Work at office
    Local area

    Accenture

    Atlanta, GA
    1 day ago
  •  ...solution redefines modern commerce by orchestrating every experience from promising and ordering to customer service, returns, and exchanges with continuous...  ..., and outperform.We are seeking a visionary Senior Product Marketing Manager to drive the messaging, positioning... 
    Suggested
    Full time

    Manhattan Associates

    Atlanta, GA
    3 days ago
  • $214.1k - $217.6k

     ...You will help define how MarketingOS goes to market and how the product evolves based on client needs. You will be expected to own and...  ...from others to heart and embrace the fast-paced learning experience, owning your journey. A voice that matters: From day one, we value... 
    Principal
    Hourly pay
    Apprenticeship
    Work at office
    Easy work

    McKinsey & Company, Inc.

    Atlanta, GA
    1 day ago
  • Position Title Product Marketing Manager III Contract Duration Long term Location Atlanta, GA Qualifications 4 years of experience. Consumer focus Data analytics Business Requirements...  ...to market world-class Revenue and Customer Experience products. Ensure all digital... 
    Contract work
    Shift work

    Sonoma Consulting Inc.

    Atlanta, GA
    1 day ago
  • JLL is seeking a senior Product Marketing leader to drive the go-to-market strategy for...  ...turning product capabilities into clear customer value and guiding cross-functional teams...  ...Marketing to ensure a consistent customer experience across channels. #J-18808-Ljbffr JLL

    JLL

    Atlanta, GA
    3 days ago
  • Job-ID32568618Reference26-01703TypeContract to HireSenior Product Manager - Decisioning (AI/ML Marketing Personalization)Position...  ...-scale decisioning capabilities that power personalized customer experiences across digital marketing channels. This role will partner closely... 

    TalentsBridge

    Atlanta, GA
    1 day ago
  •  ...overview & key responsibilities)As a Program Manager on the Product & Brand Experience Partnership Development team, you will lead the...  ...execution of strategic partnerships that enhance Delta’s customer experience and drive incremental revenue across Marketing... 
    Contract work
    Temporary work

    Delta Air Lines

    Atlanta, GA
    12 hours ago
  • $141k - $229k

     ...driven by curiosity, courage and customer obsession. The confidence and...  ...About This Role:We’re seeking a Principal Analyst inspired by the future of customer experience (CX) transformations and the...  ...Coverage development: Evolve and productize your coverage and work with the... 
    Principal
    Temporary work
    For contractors
    Remote work

    Forrester Research

    Atlanta, GA
    3 days ago
  • With a career at The Home Depot, you can be yourself and also be part of something bigger.Position Purpose:The Sr. Product Manager, Customer Experience is responsible for assessing market needs and inspiring cross-functional product teams to find the fastest way to achieve... 
    Full time
    Work experience placement
    Shift work
    Night shift

    Home Depot

    Atlanta, GA
    3 days ago
  • As the Director of Product Technical Services, Americas, you will lead the global strategy, transformation...  ...will drive the development of a world-class customer support function that delivers exceptional customer experiences, accelerates product issue resolution, and... 
    Temporary work
    Flexible hours

    Honeywell

    Atlanta, GA
    1 day ago
  • $134k - $215.5k

     ...drives great outcomes.Job SummaryAs a Principal Technical Marketing Engineer for...  ...a key role in supporting our product managers, marketing teams, and customers by developing outbound technical...  ...papersQualifications Qualifications5+ years of experience as a Technical Marketing Engineer... 
    Principal
    Full time
    Work at office
    Visa sponsorship
    Work visa

    Palo Alto Networks

    Atlanta, GA
    2 days ago
  • $200k - $270k

     ...they work and the way they serve their customers. We help unlock value through a start-up...  ...fusing strategy, consulting and customer experience with agile engineering and Data problem-...  ...with our SPEED capabilities, Strategy, Product, Experience, Engineering, and Data & AI... 
    Principal
    Worldwide
    Flexible hours

    Publicis Media

    Atlanta, GA
    4 days ago
  •  ...leading financial technology platform in Atlanta is seeking a Principal Product Operations and Risk Analyst to manage product risk. This...  ...resiliency. The ideal candidate should have over 10 years of experience in risk management, strong analytical skills, and the ability... 
    Principal
    Flexible hours

    Circle

    Atlanta, GA
    4 days ago
  • $117k - $175.4k

     ...pay off, for our people, our customers, and the world around us. As...  ...ll feel it. Not just in the products we build, but in how we show...  ..., with an invaluable mix of experience and backgrounds, located...  ...required​Basic Qualifications: Principal HCM Functional ConsultantPrior... 
    Principal
    Full time
    Work at office
    Remote work
    Home office
    Flexible hours

    Workday

    Atlanta, GA
    2 days ago
  • PurposeFloor & Decor is hiring a Product Manager responsible for creating and maintaining a best-in-class shopping experience on flooranddecor.com, primarily focused on Ratings...  ...market and seeks to drive revenue and enhance customer experience through product evolution,... 
    Full time
    Temporary work
    Local area

    Floor & Decor

    Atlanta, GA
    3 days ago
  •  ...locations within the U.S. and Canada At ServiceNow, our Product Design team uses their superpower of empathizing, understanding, and applying our users’ and customers’ needs, with the mission to create product experiences they love. Our designers come from a diverse set of... 
    Work at office
    Immediate start
    Remote work
    Flexible hours

    ServiceNow

    Atlanta, GA
    2 days ago
  • Sonoma Consulting Inc. is seeking a Product Marketing Manager III in Atlanta, GA. This long-term position focuses on defining and bringing innovative revenue and customer experience products to market. The ideal candidate will have 4 years of experience, strong analytical... 

    Sonoma Consulting Inc.

    Atlanta, GA
    2 days ago
  •  ...that will light a fire within you.Senior Product Manager — Analytics PlatformNiCE (NASDAQ...  ...leading organizations want to automate customer engagements into proactive, safe, intelligent...  ..., NiCE CXone is the enterprise customer experience AI platform that orchestrates human and... 

    NICE Systems

    Atlanta, GA
    1 day ago
  • $115k - $130k

     ...one of the biggest names in payments. We’re looking for a Sr. Product Marketing Manager to join our ever-evolving Product...  ...operations, unlock new revenue opportunities, and deliver better customer experiences. Working at the intersection of product, partnerships, sales... 

    Global Payments Inc.

    Atlanta, GA
    12 hours ago
  •  ...and contracts that govern how individual products connect to and build on...  ...across every product team to understand customer needs, identify shared patterns, and consolidate...  ...experience7+ years of product management experience, with at least 3 years focused on platform... 
    Principal

    Momentive Software

    Atlanta, GA
    4 days ago
  • $141.3k - $237.4k

     ...strategic vision will help serve customers and transform lives through...  ...customers from legacy products and services to strategic growth...  ...field (or equivalent experience).5+ years experience leading...  ...practices.Supervisor: NoOur Principal Product Management & Develop... 
    Principal
    Contract work
    Temporary work
    Local area

    AT&T

    Atlanta, GA
    7 hours ago
  • The Sr. Director, Product Management & Strategy - Building Automation (Healthcare Vertical...  ...initiatives are tightly connected to customer needs, differentiated offerings, and accelerated...  ...sustainable.YOU MUST HAVE:10+ years of experience in product management & strategy in the... 
    Worldwide

    Honeywell

    Atlanta, GA
    3 days ago
  •  ...Senior Product Counsel About the Company Innovative AI platform specializing in human-centric customer experience solutions Industry Retail Type Privately Held, VC-backed Founded 2023 Employees 201-500 Funding $200+... 

    Confidential

    Atlanta, GA
    3 days ago
  • QUALIFICATIONSBachelor’s degree10+ years of experience in a relevant fieldExperience with marketing technologies (e.g. HubSpot) and account...  ...internal and external usage, soliciting feedback to guide product development, working closely with the platform & technology team... 
    Principal
    Apprenticeship
    Easy work

    McKinsey & Company

    Atlanta, GA
    3 days ago
  • $220k - $240k

     ...Atlanta / New YorkDivisions - Product Management /Full-Time /RemoteWe are seeking a Sr. Principal, Product Manager to own the agentic...  ...that let sophisticated customers and AI agents build on the platform...  ...Services, and Customer Experience to translate customer pain into... 
    Principal
    Full time
    Contract work
    Work at office
    Local area
    Remote work
    Flexible hours

    Smarsh

    Atlanta, GA
    3 days ago
  • $92k - $120k

     ...connection that strengthens the relationship people have with Xplor products.Job DescriptionAbout the Role We’re looking for a curious,...  ...complex launches, coordinate teams across Product, Sales, Customer Experience, and Marketing, and personally create the work that brings... 
    Local area
    Remote work
    Visa sponsorship

    Xplor

    Atlanta, GA
    2 days ago
  • Workday is seeking a Principal Analytics Engineer in Atlanta, Georgia, to drive enterprise...  ...through architectural governance and data product development. The role emphasizes...  ...The ideal candidate will have 7+ years of experience in Analytics Engineering, proficiency in... 
    Principal

    Workday

    Atlanta, GA
    12 hours ago
  • $168k - $240k

     ...is the intersection of people, experiences, and technology. The Global...  ...evolution of Slalom. The Role: M&A Principal/Senior Principal The Role: M&A...  ...clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted... 
    Principal
    Temporary work
    Work at office
    Local area

    Slalom

    Atlanta, GA
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to PRODUCT PRINCIPAL - Customer Experience. Be the first to apply!