HUMAN RESOURCES SPECIALIST (EMPLOYEE BENEFITS)

Duties

Help

1. Plans, develops, executes and evaluates a comprehensive orientation and training program for the front-line benefits counseling and processing staff.
2. Provides continuing education and refresher training for benefits counselors to ensure they stay up to date on any legislative changes regarding benefits policies and processes.
3. Conducts the quality compliance of counselors-in-training (CITs) and seasoned counselors to ensure compliance.
4. Participates in special projects and studies affecting the benefits program.