Front Desk Associate - LoHi
$41.6kSymmetry360
Massage Studio Customer Service, Sales, And Administrative Expert
We are a local, women and massage therapist owned massage studio with four locations in the Denver-metro area looking for a customer service, sales, and administrative expert to join our growing company!
This dynamic, high-impact role offers growth opportunity, great benefits, and a positive atmosphere that promotes healthy living and encourages self-care! Our ideal candidate is a client-centered, sales-focused professional who is an administrative rock star that will be managing the flow of clients, conducting sales, and creating an exceptional client experience.
This position is part-time and requires weekend and evening availability.
Compensation and benefits:
- $41,600 + annual base pay (paid hourly) plus location sales bonuses and commissions
- $2,706.16 medical/vision/dental/AFLAC insurance
- $865-$3460 paid time off (1st year 7th year)
- $1,500 1 free massage service every month. Additional discounted services available
- $2,340-$7,020 free infrared sauna services (1x/week - 3x/week)
- Sales commission- retail, packages, memberships
- Leadership development and ongoing training
- $49,011-$56,286 + total compensation plus sales bonus and commissions
Qualifications:
- Exceptional customer service skills
- Impeccable attention to detail
- Professional demeanor and appearance
- Sales expert with a passion for helping people feel their best
- Multi-tasker with ability to prioritize and problem solve - must be calm under fire
- Ability to anticipate client needs and create "WOW factor" customer service moments
- Reliable, friendly, punctual, flexible, and adaptable
- Self-driven with a take-charge attitude
- Excellent computer and phone skills required- Microsoft Office, Google Suite products included
- Must be a team player and enjoy working with others
- Must work hard and be coach-able
- Possess a healthy mindset with desire to grow and learn
- Ability to work flexible days/nights including a minimum of one weekend per month
Job duties include but are not limited to:
- Create exceptional client experiences through impeccable service
- Execute internal sales and marketing initiatives
- Work with location director & assistant location director to meet location sales, staff, and client related goals
- Master of the client schedule- demonstrating initiative in maximizing daily utilization
- Ensure all cash management is accurate, and sensitive information is handled properly
- Responsible for opening and/or closing the studio
- Exceptional multi-tasking and the ability to remain calm in a variety of situations
- Manage & maintain an immaculate overall spa appearance and ambiance- this includes interior and exterior spaces and an eye for aesthetics
- Train new team members for the client concierge role
Vacancy posted 1 day ago
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