SVP, Technology

Lead the Future of Financial Technology We are seeking an experienced and transformational Senior Vice President of Technology to lead a diverse portfolio of cloud-based fintech products serving customers across accounts payable automation, source-to-pay, supplier networks, electronic invoicing, and payments. This is a high-impact executive leadership opportunity for a technology leader who thrives in complex environments and has a passion for modernizing platforms, scaling global teams, and building an AI-first culture and delivery model that redefines how software is created and delivered. As the SVP, Technology - you will oversee Software Engineering, Quality Assurance, Customer Engineering, Cloud Operations, and Security. You'll lead a global organization while shaping the technology strategy that will accelerate growth, improve operational excellence, and unify a portfolio of products into a modern, scalable ecosystem. What You'll Do Define and Execute Technology Strategy - Execute the technology vision, roadmap, and investment strategy across a portfolio of SaaS products. - Lead platform modernization initiatives, including architecture simplification, cloud optimization, and AI-enabled product capabilities. - Partner with executive leadership to evaluate technology investments, product consolidation opportunities, and strategic initiatives, supported by clear, well-constructed business cases. - Champion a service-pack based strategy for delivering key platform enhancements and features, including agentic plug-ins, APIs, and reporting, on a predictable cadence. Drive Engineering Excellence - Lead high-performing engineering, quality assurance, and DevOps organizations responsible for building, securing, and operating mission-critical SaaS solutions. - Establish best practices across software development, CI/CD, automated testing, release management, and engineering operations. - Create and lead an AI-focused culture and development delivery model that drives order-of-magnitude productivity gains, more reliable release cycles, and continuous improvements in quality and efficiency. Scale Global Teams and Delivery - Lead and develop a globally distributed organization of employees and strategic technology partners. - Build a culture focused on accountability, execution, collaboration, and continuous improvement.

- Manage outsourced engineering and operations partnerships to ensure high-quality outcomes and cost-effective delivery. Elevate Customer Experience - Lead Customer Engineering teams responsible for onboarding, implementation, integrations, and application support. - Partner with Product, Customer Success, and Operations leaders to improve customer adoption, retention, and satisfaction. - Standardize implementation and support processes to accelerate time-to-value. - Ensure product delivery remains aligned to customer needs and business strategy, translating customer insight into platform priorities and measurable outcomes. Ensure Security, Reliability, and Compliance - Own cloud operations, infrastructure performance, security, compliance, and business continuity. - Lead programs supporting PCI DSS, SOC compliance, data protection, vulnerability management, and regulatory requirements. - Drive cloud modernization through automation, Infrastructure as Code, observability, and cost optimization. Build Organizational Capability - Recruit, develop, and retain exceptional technology leaders. - Lead workforce planning, succession planning, and organizational transformation initiatives. - Own technology budgets, vendor relationships, and technology investment planning. What Success Looks Like Within your first year, you will: - Establish clear technical ownership and accountability across every product. - Improve release predictability, software quality, and operational performance.