Director of Operations (USCIS)
Unavailable
Overview
Design. Disrupt. Repeat.
Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is looking for an experienced Director of Operations with an appetite for taking on new challenges.
Why Steampunk?
Our people are the very core of what we do; their expertise and hunger for new and exciting challenges fuel our relentless pursuit of mission success. As part of our team of "Punks," you'll test the status quo, explore new boundaries, and set the bar high for how government clients expect to engage with contractors.
Responsibilities
- Be responsible and accountable for all the operational delivery across the sector
- Provide operational support, leadership, and guidance in the current and future operations of the sector
- Lead a growing team of program, project, and technical leaders in providing best in class IT services
- Identify and hire the absolute best leadership we can find for our client delivery teams
- Support, train, and mentor program and project managers for success in the performance of their work
Qualifications
- An entrepreneurial desire to build a business
- An informed opinion on what leadership is (and is not)
- A leadership philosophy/methodology
- Experience collaborating with sales, business development, recruiting, contracts, and finance in the pursuit of new contracts/proposals
- Experience collaborating with program managers, project managers, and clients to improve the delivery of services and create "client delight"
- Experience in training and mentorship of project and program managers in the performance of their duties
- Experience being responsible and accountable for the P&L of your area of responsibility
- 10+ years of Program and/or Operations Director/VP experience leading federal IT services work across multiple agencies/components
- Ability to obtain a U.S. government Security Clearance
$180k - $250k
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