Systems Administrator

Location: Annapolis Junction, Maryland, United States Position Title: Systems Administrator What You’ll Be Owning GRVTY is seeking a Systems Administrator with a TS/SCI + Poly clearance (applicable to this customer) to join one of our top projects in Annapolis Junction, MD. The Systems Administrator provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day‑to‑day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. What You Must Have Active TS/SCI with Polygraph Clearance Linux MongoDB AWS – Cloud experience Kubernetes Terraform Ansible Ten (10) years’ experience as an SA in programs and contracts of similar scope, type, and complexity is required. Bachelors degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelors degree. DoD 8570 compliance with Information Assurance Technical (IAT), Level I or higher is required. What Would Be Nice to Have Provide support for implementation, troubleshooting and maintenance of IT systems Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems Manage the daily activities of configuration and operation of IT systems Provide assistance to users in accessing and using IT systems Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day‑to‑day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Provide in-depth experience in trouble‑shooting IT systems Provide detailed analysis and feedback to agency management and internal customers for escalated tickets Provide support for the dispatch system and hardware problems and remains involved in the resolution process Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance Pay Range Pay Range: $170,000 — $200,000 USD Benefits Robust health plan including medical, dental, and vision Health Savings Account with company contribution Annual Paid Time Off and Paid Holidays Paid Parental Leave 401(k) with generous company match Training and Development Opportunities Award Programs Variety of Company Sponsored Events EEO Statement GRVTY, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran and will not be discriminated against on the basis of disability. Anyone requiring reasonable accommodations should email View email address on click.appcast.io or call View phone number on click.appcast.io with requested details. A member of the HR team will respond to your request within 2 business days.

PI284657279