Community Health Worker

Regional Medical Clinic
RMC
506 4th St
La Grande, OR 97850, USA

• On-site
• Pay or shift range: $21.75 USD to $29.98 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Clinical Support Services
• Full-Time
• Requisition #: COMMU002606

Description

The Community Health Worker (CHW) supports patient care by coordinating communication between patients, providers, clinic staff, and community resources. This role identifies and addresses barriers to care, assists patients with navigation of healthcare and social services, and ensures accurate tracking, documentation, and follow-up to support timely access to services and improved care coordination.

Qualifications:

• High school diploma or GED, bachelor’s degree preferred.
• CHW certification (required within 1 year of hire)
• One (1) year of experience in community outreach, health education, social services, healthcare, or a related field required.
• Current American Heart Association Basic Life Support (BLS) card within six months of hire.
• Current Oregon driver’s license.

Primary Duties and Responsibilities:

• Serve as a communication bridge between patients, providers, and the clinic care team through in-office, phone, and home visit interactions to support coordinated care.
• Identify patient needs and connect individuals and families to appropriate community resources and support services.
• Assist patients with care coordination activities, including referrals, transportation, paperwork, and appointment navigation.
• Track and document patient interactions, referrals, and outcomes in designated systems for reporting and follow-up.
• Maintain working knowledge of patient-centered care programs, registries, and reporting requirements.
• Support patient engagement by fostering trust, advocacy, and informed decision-making.
• Collaborate with clinic staff and community agencies to proactively address healthcare and social service needs.
• Participate in meetings, continuing education, and required trainings to maintain CHW certification and competency.
• Uphold patient confidentiality, safety standards, and compliance with organizational policies and regulations. Represent the organization professionally while demonstrating compassion, cultural awareness, and excellent customer service.

Skills and Abilities:

• Excellent verbal and written communication.
• Ability to identify problems and find effective solutions.
• Strong organizational and documentation skills.
• Ability to work independently while collaborating effectively within a multidisciplinary care team.
• Basic computer skills, including use of Microsoft Office and electronic health record or tracking systems.

Physical Demands and Work Environment:

• Occasional lifting and carrying of materials weighing up to 25 pounds.
• Able to sit for extended periods (up to 8 hours per day), and frequently stand, walk, bend, squat, reach, and stretch throughout the workday.
• Ability to communicate effectively through reading, writing, and speaking in person or on telephone.
• Requires frequent use of a computer and standard office equipment, including extensive use of hands and fingers for typing, document handling, and data entry.
• Must be able to perform the primary duties and responsibilities of the job with or without reasonable accommodation.

Compensation:

$21.75-$29.98 DOE

• Health Insurance
• Vision Insurance
• Flexible Spending Account (FSA and Health Savings Account (HSA) Options
• 401K Plan with Roth Options
• 401K 3% employer match and a 2% base non-elective employer contribution
• Eligibility for company-paid benefits such as life insurance and long-term disability, subject to applicable waiting periods
• Option to elect Supplemental employee, spouse, and child life insurance
• Paid Time Off (PTO)
• Access to the Employee Assistance Program
• Discounts: available for meals in the cafeteria and over-the-counter pharmacy items
• Exercise/Fitness Facility: access to the Rehab Therapy Fitness Center for the employee and dependents

Expectations for All Employees

Support the organization’s mission, vision and values by adhering to thebehavioral standards of Grande Ronde Hospital. Comply with all laws and regulations affecting Grande Ronde Hospital.Be familiar with and adhere to the Personnel Policy Manual and the Code of Conduct and support the Grande Ronde Hospital Compliance Program. Effective communication skills and the ability work effectively with people from various backgrounds are critical.

Mission: Grande Ronde Hospital and Clinics will ensure access to high quality, cost-effective health care in a safe and customer-friendly environment for all those in need of our services.

Vision: Quality health care is our mission. Patients are our passion.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.