Business Office Manager (BOM)

Job Description

Job Description

Fulton Nursing and Rehabilitation is seeking a Business Office Manager (BOM) to join our team!

This is more than a business office role — it’s an opportunity to be a vital force behind the success of our facility. As Business Office Manager, you will play a critical role in ensuring financial integrity, operational excellence, and a smooth experience for residents, families, and staff. Working closely with the Administrator and department leaders, you’ll help create systems that support exceptional care and a positive workplace culture.

At Fulton Nursing and Rehabilitation, we believe strong operations fuel great resident outcomes. We take pride in fostering a professional, collaborative, and supportive environment where leadership is valued, and contributions truly matter. If you’re highly organized, detail-oriented, and ready to make an impact in a fast-paced healthcare setting, this role offers the chance to grow your career while making a meaningful difference every day.

Key responsibilities:

• Overall functions and control within the community business office

• Maximizing cash flow through efficient billing and collection processes

• Office support duties for Executive Director

• Accounts receivable, petty cash, resident funds, and cash receipts

• Assist with resident move-ins and tours

• Direct and coordinate the functions and activities of the business office

• Submit claims for all payer types accurately and timely in accordance with NH policy/protocol, and in compliance with all state and federal regulations.

• Monitor and collect accounts receivable.

• Report delinquent accounts to the Nursing Home Administrator

Qualifications:

• Minimum, a high school diploma.

• AA Degree in Business Administration preferred but not necessary.

• Working knowledge and ability to apply professional standards of practice in job situations.

• Requires 1 to 3 years bookkeeping and administrative experience.

• Requires working knowledge of financial statements and automated financial software.

• Knowledge of accounting procedures to maintain petty cash, resident fund, payroll, accounts payable and receivable

• Prefer 1-3 years experience of nursing home business office functions.

• Must have knowledge of insurance procedures, contracts, etc., covering business transactions.

• Must have strong computer skills, system applications, knowledge of spreadsheet applications, and other office equipment.

• Must have an understanding of Long Term Care rules and regulations.

• Must maintain confidentiality and integrity.

• Must have the ability to deal tactfully when personnel, residents, family members, visitors, government agencies, and the general public

• Ability work harmoniously with and supervise other personnel.

• Must be able to communicate policies, procedures, regulations, reports, etc., to personnel, residents, family members, visitors, and government agencies

• Medicaid/Medicare/Managed Care knowledge preferred

EQUAL OPPORTUNITY EMPLOYER

The Facility is an equal opportunity employer. The Facility does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Facility will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. A key part of this policy is to provide equal employment opportunity regarding all terms and conditions of employment and in all aspects of a person's relationship with the Facility including recruitment, hiring, promotions, upgrading positions, conditions of employment, compensation, training, benefits, transfers, discipline, and termination of employment.