Senior Manager, Data Center

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.JOB SUMMARY:The Senior Manager of Data Center & Microsoft 365 Services is responsible for the strategic leadership, operational excellence, and continuous improvement of enterprise infrastructure across both on-premises data centers and Microsoft 365 environments. This role ensures high availability, security, and performance of mission-critical systems and collaboration platforms. The ideal candidate brings deep technical expertise across infrastructure and cloud SaaS services, along with strong leadership capabilities to drive innovation, reliability, and cost efficiency.KEY DUTIES AND RESPONSIBILITES:Leadership and StrategyDefine and execute a comprehensive infrastructure strategy spanning data centers and Microsoft 365 servicesLead, mentor, and develop cross-functional teams including data center engineers and M365 administratorsEstablish governance, policies, and standards across infrastructure and collaboration platformsPartner with business and IT leaders to align technology investments with organizational goalsDrive roadmap planning for hybrid infrastructure, cloud adoption, and modern workplace initiativesOperations and Service DeliveryEnsure 24/7 availability, reliability, and performance of data center and Microsoft 365 servicesOversee incident, problem, and change management processes across platformsManage SLAs, KPIs, and service health metrics for both infrastructure and M365 services Lead service continuity, backup, and disaster recovery strategiesImplement automation and operational efficiencies across environmentsInfrastructure & Data Center ManagementOversee servers, storage, networking, and virtualization platformsManage lifecycle planning, capacity management, and hardware refresh initiativesLead data center migrations, consolidations, and modernization effortsEnsure optimal performance of compute, storage, and network resources Evaluate and integrate emerging infrastructure technologiesMicrosoft Services ManagementOwn administration and optimization of Microsoft 365Ensure service availability, performance, and user experience for collaboration toolsOversee licensing, tenant configuration, and service adoption strategiesDrive governance for data retention, information protection, and compliance within M365Facilities & Vendor ManagementManage relationships with data center providers, Microsoft, and other vendorsOversee physical infrastructure including power, cooling, and physical securityEnsure vendor and SaaS provider performance meets SLAs and contractual obligationsManage procurement, contracts, and licensing agreementsSecurity & ComplianceEnsure compliance with regulatory and organizational standardsMaintain physical and logical security across data center and M365 platformsSupport audits, risk assessments, and remediation effortsFinancial ManagementDevelop and manage budgets for data center operations and Microsoft 365 servicesOptimize costs across infrastructure, licensing, and cloud servicesProvide financial forecasting and ROI analysis for technology investmentsIdentify opportunities for cost savings and operational efficiencyEDUCATION AND EXPERIENCE:EDUCATION: Bachelors Degree or Equivalent ExperienceYEARS OF RELEVANT WORK EXPERIENCE: 10-15 yearsYEARS OF MANAGEMENT EXPERIENCE: 5 - 7+ yearsCERTIFICATIONS / LICENSES: Microsoft certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Azure certifications Preferred)SPECIFIC KNOWLEDGE AND SKILLS:Strong knowledge of enterprise infrastructure (compute, storage, networking, virtualization)Hands-on or leadership experience managing Microsoft 365 environmentsExperience with hybrid environments integrating on-prem data centers and cloud/SaaS platformsFamiliarity with automation, scripting, and infrastructure-as-codeStrategic thinking and transformation leadershipStrong team leadership and cross-functional collaborationExcellent communication and stakeholder managementDeep problem-solving and incident management expertiseIf an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.