IT Business System Analyst, Baton Rouge

Job Description

Job Description

The Advocate is looking for an IT Business Analyst in our Baton Rouge office.  This person will be responsible for maintaining the integrity of data within the applications.  Responsible for supporting industry-specific software applications.  Manage and provide solutions to new business initiatives, products and project requirements through technical paths.

Primary Responsibilities and Essential Duties :  

1. Assesses business requirements and translates them to specific IT requirements to deliver business solutions.
2. Applies application patches and upgrades as required in a timely manner.  Tests and implements upgrades while providing formal documentation of testing and implementation plan.
3. Provides solutions to new business ideas and concepts using current systems or identifying new technology that are efficient, cost effective, and customer friendly.
4. Manages business system projects as required.
5. Verifies and automates reporting and database changes.
6. Reviews all processes to determine if they are the most efficient and in the correct sequence while maintaining data integrity.   Recommends tests and implements changes as required.
7. Troubleshoots application and database issues and resolves or elevates in a timely and professional manner.
8. Performs other duties as assigned. 

Education, Experience, and Knowledge Requirements:

• Bachelor’s Degree or equivalent of 2+ years in IT environment.  
• Strong communication and computer skills including Microsoft Office Products and SQL Server.
• Strong analytical skills with excellent customer service skills.
• Prior work experience with database support relating to applications.
• Acquires and updates technological skills and competencies as technology changes.

Skill Requirements : 

• Critical thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Coordination – adjusting actions in relation to others’ actions.
• Monitoring – monitoring/assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Reading comprehension – understanding written sentences and paragraphs in work-related document.
• Speaking – talking to others to convey information effectively.
• Time management- managing one’s own time and the time of other’s
• Active Listening – giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Writing – communicating effectively in writing as appropriate for the needs of the audience.
• Systems Analysis — determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

The Advocate is committed to recruiting, developing, and promoting a diverse workforce while providing unique opportunities and career paths for our employees.