Lead HR Specialist

Summary

As a Lead HR Specialist at the GS-0201-14, you will be part of HRS Federal Staffing Center Office of Personnel Management. If selected, you will be responsible for leading account management staff, managing HR system projects, advising customers, and supporting improvements to Federal staffing products and services.

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Duties

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• Leads a team of Account Managers providing technical support and customer service to Federal agency customers.
• Coaches team members on project issues, work methods, procedures, problem solving, and customer support strategies.
• Assigns project work, establishes milestones, monitors progress, removes barriers, and reviews deliverables.
• Manages reimbursable HR projects involving staffing systems, customer implementation, training, and system enhancements.
• Provides customer service delivery support, training, communications, and issue resolution for staffing system customers.
• Gathers customer requirements and supports functional enhancements, implementation services, and future system improvements.
• Advises on recruitment, staffing, HR policy, HR information systems, change management, and business process changes.

Requirements

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Conditions of employment

• Must be a U.S. Citizen or National
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period
• Candidates will not be hired based on their race, sex, color, religion, or national origin
• Complete the initial online assessment and USAHire Assessment, if required
• You will be required to report to an OPM assigned office.
• This position is not eligible for inclusion in a bargaining unit

Qualifications

For the GS14: You must have one full year (52 weeks) of specialized experience comparable in scope and responsibility to the GS-13 grade level or pay band in the Federal service (obtained in either the public or private sectors) performing all of the following:

• Managing human resources projects by developing project plans, setting milestones, monitoring risks, reviewing deliverables, or coordinating resources across offices or stakeholders;
• Advising customers or stakeholders on recruitment, staffing, talent acquisition systems, human resources information systems, or related business processes;
• Gathering, analyzing, or documenting customer requirements for human resources system implementations, enhancements, training, communications, or service delivery improvements; and
• Interpreting human resources policies, procedures, or system requirements to develop recommendations, guidance, operating procedures, or process improvements.

Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-13 level is required to meet the time-in-grade requirements for the GS 14 level.

You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Additional information

Relocation assistance and/or incentives may be offered at the discretion of the supervisor.

This job opportunity announcement may be used to fill additional similar vacancies across OPM.

Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:

If you are unable to apply online and would like to request information about the Alternate Application process, please use the contact information at the bottom of this announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.