Coordinator, Human Resources

Job Description

Job Description

WHO ARE WE?

Riviera Dining Group is redefining hospitality through elevated dining, vibrant nightlife, and immersive design. From the success of MILA in Miami Beach to the expansion of AVA, CASA NEOS, and CLAUDIE, RDG is building a collection of destinations that offer more than a meal — they create unforgettable experiences.

POSITION SUMMARY

Reporting to the Director, HR, Administration, the Coordinator, Human Resources, is a member of our entrepreneurial Human Resources & Talent Acquisition team. The main objective of this role is to ensure the highest degree of administrative support in an overall effort to create a unique candidate and employee experience. Act as an Ambassador for the Human Resources team for both internal and external stakeholders, promoting operational best practices in a fast-paced, ever-changing environment.

RESPONSIBILITIES

• Serve as a primary point of contact for day-to-day HR administrative operations, handling all general HR administrative responsibilities with accuracy, confidentiality, and a high sense of urgency.
• Responsible for processing new hires during the onboarding process by verifying immigration status through E-Verify and ADP as required.
• Partner with hiring managers and recruiters as they manage the full-cycle recruiting process, ensuring a seamless and welcoming candidate experience.
• Collaborate with senior leaders (Corporate Chefs & Directors) to support their international and J-1 employment requests.
• Serve as a resource for immigration and J-1 exchange visitor matters by responding to questions, addressing employee concerns, and providing guidance on guidelines, legal requirements, and internal procedures.
• Track and maintain all visa applications and expiration dates, initiating renewals and next-phase filings in a timely manner. Monthly tracking is essential.
• Assist J-1 exchange visitors throughout their program, including onboarding, regular check-ins, housing and logistics coordination, and adherence to program requirements.
• Prepare, process, and file HR documentation in ADP, including new hire paperwork, status change forms, terminations, and general HR forms.
• Maintain and track candidate pipelines and employee-relations records across ADP and AllVoices, supporting the HR Manager, Director, HR & CPO as necessary.
• Responsible for processing all administrative cases in AllVoices such as leave management, workers’ compensation, status changes, etc.
• Communicate with candidates throughout the recruiting and onboarding process, serving as a consistent and responsive point of contact.
• Administer employee surveys through ADP, including 30-day, 90-day, annual review, exit, and pulse/polling surveys.
• Maintain RDG birthday and welcome announcement emails, and plan office celebrations and holiday parties as appropriate.
• Plan and coordinate community activities and engagement initiatives across RDG venues, including recognition programs, team events, and volunteer and community-service efforts.
• Serve as a supporting administrator for the employee engagement platform (All Voices), supporting rollout, adoption, and day-to-day management across venues.
• Design and produce internal communications, posters, flyers, and announcements that promote RDG programs, culture, and events.
• Order new hire uniforms, IT equipment, supplies, marketing swag, and business cards through the onboarding process checklist.
• Update organizational charts weekly based on ADP records and current headcount.
• Audit ADP records and employee profiles weekly (including status changes and terminations) to ensure accuracy and data integrity.
• Administer the onboarding process and support new hire orientation, including preparing agendas and materials and maintaining Restaurant365 as necessary.
• Support venue operations as needed for orientation, training events, open-call interviews, and community service.
• Maintain a clean, organized, and welcoming corporate office environment, including common areas, supplies, and meeting spaces.
• Assist the Talent Acquisition team as a greeter during weekly open calls in the venues as needed (may include weekends).
• Support the Chief People Officer, Director, HR & Talent Acquisition team on a diverse range of recruiting, HR, and culture projects that vary in size and complexity.

REQUIREMENTS AND QUALIFICATIONS

• A minimum of 2 years of progressive Human Resources or Talent Acquisition experience within a hospitality setting is desirable.
• Bachelor’s degree in human resources or business administration, or related field of study or any equivalent combination of education and/or experience.
• Knowledge of the J1 visa exchange program and regulations.
• Experience working with Applicant Tracking Systems (ATS) & HRIS such as ADP or LEVER is preferred.
• Proficient in Word, Excel, PowerPoint, Outlook
• Ability to effectively interact with all levels within the organization.
• Ability to handle highly sensitive information in a confidential manner.
• Ability to multitask in a challenging and fast-paced environment, consistently meet deadlines.
• Problem-solving skills, attention to detail, and ability to exercise sound judgment.
• Bilingual in Spanish is strongly preferred.
• Superior verbal and written communication skills.
• Ability to represent RDG and the business with professionalism and poise and model the RDG values.
• Proven time management, organizational, and follow-up skills, with a high comfort level initiating and responding to a high volume of phone calls and emails.
• Adept at working in a fast-paced, deadline-driven environment with a task-driven focus.
• Commitment to a heightened sense of urgency associated with the talent acquisition processes.
• Strong analytical and critical thinking skills to successfully troubleshoot and resolve unexpected roadblocks, barriers, and inquiries from internal and external clients.
• Excellent relationship-building capabilities with a keen ability to drive engagement within the recruiting process.
• Mature and proactive professional judgment is vital to influence at all levels.
• Ability to work a flexible schedule and support weekday/weekend recruiting or community initiatives as needed.
• Transportation required to visit properties as needed (new openings, open call etc.)

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• General office assignments (typing), which lend themselves to repetitive motion.
• Sitting or standing (open call greeter) in a stationary position for several hours within the day
• Occasional lifting and carrying of office materials and supplies weighing up to 50 lbs.

The preceding statements are intended to describe the general nature & level of work being performed by an employee assigned to this job.  They are not intended to be an exhaustive list of all duties, functions, responsibilities, and skills required of employees so classified. RDG reserves the right to modify or deviate from the duties, functions, responsibilities, and skills required of employees in this job and nothing herein shall restrict RDG management’s right to assign or reassign tasks, duties, or responsibilities to this job at any time. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.