Receptionist Full Time/Weekend "Daily Pay"

Waterfront: Skilled Nursing Facility - Now Hiring a Front Desk Receptionist!

Hours: 8:30AM - 5:00PM Monday - Friday

Must be Covid Vaccinated with Booster

Rate: $16 per hour.


Offering Medical, Dental, Vision, 401k Plan

Job Summary: The purpose of this position is to facilitate the efficient transfer of phone calls, personal inquiries, information, and mail to the appropriate individuals in the facility in a timely and professional manner. Besides monitoring the phone system, mail, FedEx, and UPS, there are additional clerical responsibilities which are done on a regular and as needed basis to maintain the continuous operation of the facility.

QUALIFICATIONS:
• A high school diploma or B.A. in Communications is preferred.
• Computers skills is preferred.
• Must be able to read, write, and speak English in an understandable manner.

JOB REQUIREMENTS
• Must be physically and mentally capable of performing routine job duties.
• Good managerial, organizational, and planning skills.
• Be personable with residents, families, and staff in a professional and cooperative manner.
• Must have compassion, tolerance, and understanding for the elderly.

MAIN DUTIES:
• Support the facility's philosophy of care and strive to achieve its goals and objectives.
• Assist with the schedules of all part-time receptionists to ensure uninterrupted service at all times.
• Review the census each morning to see that it was complete, obtain Administrator's approval and fax/scan as needed.
• Operate the reception area in an efficient manner:

a) maintain a continuous presence at the desk

b) greet residents, family, and visitors in a cordial and friendly way.

c) maintain the desk and lobby area free of clutter and debris.
• Operate the phone system:

a) answer incoming calls in a professional and courteous manner

b) inquire as to whom the call is for and purpose of call

c) transfer call to appropriate department, floor, unit or manager

d) take messages: the receptionist is not responsible for messages other than those for the office/managerial personnel; it is not appropriate to take messages for non-managerial employees except in emergency situations.
• Complete all paperwork in a timely and neat manner including:

a) prepare a face sheet for a new admission utilizing the EMR system as requested

b) complete tracking logs and Medicare notices as requested

c) receipts for any payments/checks received as needed

d) copy and assist with applications, employee packets, etc.
• Monitor/identify all visitors to the facility and ensure sign-in procedures are followed.
• Distribute all mail to the appropriate departments/individuals.
• Coordinate deliveries by signing required delivery notice and notifying the appropriate staff or department of said delivery.
• Maintain the confidentiality of resident information and honor his/her personal and property rights.
• Follow established fire, disaster, safety, infection control, and evacuation policies and procedures.
• Perform other related duties as assigned by the Administrator or Business office manager