Business System Analyst

Salary: $88,020.00 - $99,500.00 Annually
Location : Kutztown, PA
Job Type: Full Time
Job Number: E2026-0078
Division: Academic Affairs
Department: Information Technology - Development
Opening Date: 06/12/2026
Closing Date: 6/28/2026 11:59 PM Eastern
Bargaining Unit: Management
Classification: 190


Job Summary
The Business Systems Analyst is responsible for the maintenance, support, implementation, and advanced technical programming support of the CRM Slate, third-party applications, and third-party integrations, as well as project management. This role leads medium-sized software development projects, analyzes functional requirements, builds prototypes and proof-of-concept solutions within Slate, supports third-party applications, coordinates with vendors to resolve integration issues, and creates and maintains technical and process documentation. The analyst works under the guidance of senior personnel and reports to a Director or designated administrator.

Minimum Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field, or equivalent combination of education and experience
• Experience analyzing functional requirements and performing gap analysis between business processes and proposed solutions
• Experience with SQL and modern development tools
• Experience building prototypes/models
• Ability to prioritize tasks independently and manage workload to meet project budgets, timelines, and deliverables
• Strong written and verbal communication skills, including the ability to prepare and organize complex technical documentation
• Strong analytical and problem-solving skills

Preferred Qualifications

• Experience with CRM solutions
• Experience with integrations
• Experience supporting third-party application and associated integrations
• Previous experience in higher education
• Project management experience or familiarity with project management methodologies

Supplemental Information
Applications & resumes will be accepted until the position is filled, however; to ensure full consideration, application materials should be received no later than the end of day on June 28, 2026.
The starting salary range for this position is $88,020.00 - $99,500.00.
This position may be eligible for a flexible hybrid work arrangement, permitting a combination of on-site and remote work, subject to applicable organizational policies, operational requirements, and supervisory approval.
All applications for this position must be submitted via our online application/resume system ONLY. Please do not fax, mail, or e-mail any documentation.
A successful interview, reference checks, background clearances (PA Criminal, Child Abuse Clearance & FBI Clearance), and demonstration of ability are requisite qualifications for all positions.
The University is very interested in hiring employees who have had extensive experience with diverse populations.
Non-Discrimination Statement

Kutztown University does not discriminate in employment or educational opportunities on the basis of sex, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity, or veteran status. To discuss a complaint of discrimination, please contact the Office of Social Equity, Old Main A-Wing, Room 02, by phone at View phone number on click.appcast.io or by e-mail at View email address on click.appcast.io. Pursuant to Title IX of the Education Amendments of 1972, Kutztown University does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that it operates, including admissions and employment. Any inquiries regarding the application of Title IX at Kutztown University may be made to Bradley Davis, the University's Title IX Coordinator, located in Old Main A-Wing, Room 01, by phone at View phone number on click.appcast.io or by email at View email address on click.appcast.io, or the Office for Civil Rights located in the Lyndon Baines Johnson Department of Education Bldg., 400 Maryland Avenue, SW, Washington, DC 20202-1100, by phone at View phone number on click.appcast.io (TDD: View phone number on click.appcast.io), by fax at View phone number on click.appcast.io, or by e-mail at View email address on click.appcast.io. Kutztown University's Sexual Misconduct, Anti-Discrimination, and Anti-Harassment policies can be found in The Key student handbook or online at
Notice of availability of the Annual Security Report and Annual Fire Safety Report

The Annual Security Report and the Annual Fire Safety Report, containing policy statements, crime and fire statistics for Kutztown University, is You may also request a physical copy by emailing the KU Clery Compliance Coordinator at
To be eligible for coverage under the State System health plan, you must be a permanent, full-time employee (including temporary, full-time faculty with at least an academic year contract) or a permanent, part-time employee (including temporary, part-time faculty with at least an academic year contract) who is scheduled to work every pay period for at least 50% of full-time.


The link for the benefits for this group is:

• Medical/Prescription Drug PPO health plan offered to employees, which includes prescription drug and hearing coverage.
• Healthy U Wellness Program Voluntary program designed to provide employees with tools and resources to assist in improving and maintaining good health. Participants are rewarded with reduced health care premiums.
• Dental and Vision Coverage Offered at no additional cost to employees.
• State Employee Assistance Program (SEAP) A confidential program which provides a wide range of no-cost services to address a broad range of problems, including counseling, legal, and financial services.
• Group Life Insurance Employer paid term life provided for permanent employees based on onetime salary up to a maximum of $50,000.
• Voluntary Long-Term Disability Insurance (LTD) Income protection equal to 60% of gross annual base salary to a maximum of $5,000 monthly benefit with an option for a 90-day or 180-day benefit elimination period.
• Voluntary Group Life and Personal Accident Insurance (VGLIP/AD&D) Additional life insurance coverage and personal accident insurance to help protect against losses due to accidents or death. Maximum employee coverage is five times the annual salary up to $500,000.
• Group Retirement Plans Employees can choose one of the mandatory retirement plan options - a 401(a), with a 5% employee contribution and a 9.29% employer contribution or the State Employees' Retirement Plan (SERS) pension/investment plan with various enrollment options.
• Voluntary Retirement Plans All employees are eligible to participate in our 403(b) Tax Sheltered Annuity and/ or 457 Deferred Compensation Plan.
• Flexible Spending Accounts Income withheld before taxes for eventual reimbursement of certain medical and dependent care expenses.
• Tuition Waiver benefits vary by employee group.

01


Do you have a bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field (or equivalent combination of education and experience)?

• Yes
• No

02


Do you have experience with SQL?

• Yes
• No

03


Do you have experience with modern development tools?

• Yes
• No

04


Do you have experience analyzing functional requirements and performing gap analysis between business processes and proposed technical solutions?

• Yes
• No

05


Do you have experience building prototypes or models within a CRM or similar database/query system?

• Yes
• No

06


Describe your experience preparing and organizing complex technical or process documentation.
Required Question