Director of Human Resources & Administration

Director of Human Resources & Administration

The Community Youth Center of San Francisco (CYC) provides the youth of our city a sense of belonging and vital tools and experiences to succeed in life. Our services include academic support and college counseling, job placement and employment training, substance use and violence prevention education, crisis intervention and mediation, leadership development, technology and computer training. Our mission is to encourage a diverse population of high-need young people to explore their full potential through academic, career, family, and community life.

Title: Director of Human Resources & Administration

Salary: $130K - $140K per year with Excellent benefits

Reports to: Executive Director

Status: Full-Time, Exempt (1.00 FTE)

CYC believes that each employee makes a significant contribution to the mission and success of our youth. As a member of the senior management team, the HR Director, significantly impacts the organization's strategic direction, culture, and overall success. This position will revise, create and oversee all people practices across the organization, and serve as a coach to managers and staff.

Duties and Responsibilities

• Build and Optimize HR Practices End-to-End: Be a proactive HR leader with deep roots in the people function. Responsible for research, design, and effectively implementing comprehensive HR programs in the following areas: Talent Acquisition & Retention, Onboarding, Compensation & Benefits, Performance Management, Talent Assessment and Development, Staff Engagement, and Employee Relations. Engage managers in these processes and apply change management and communication expertise.
• Develop, innovate and own the process for recruiting, interviewing, hiring, training, talent management, and change management across the organization.
• Maximize the use of ADP Workforce Now to conduct research of CYC's trends and people KPI's.
• Monitor and ensure the organization's compliance with federal, state, and local employment laws and regulations and recommended best practices; review and modify policies and procedures to maintain compliance.
• Employee Experience & Engagement: Serve as a key strategic partner to the Executive Director and the Leadership Team to align HR programs and solutions to CYC's goals, culture, and mission.
• Provide consultation, guidance, and coaching to managers to address employee engagement, retention, behavior, and performance concerns. Provide advice and assist with developing and delivering appropriate feedback, development plans, or corrective actions.
• Facilitate professional development, training, and learning for all staff.
• Create and execute employee recognition and communication events and activities.
• Ensure HR practices are people-centric and DEI aligned.
• Lead and develop the skills and capabilities of the HR & Administration Team.
• Effectively use and communicate a Total Compensation program.
• Other related duties as assigned.

Qualifications

• Possess experience and ability to serve as a Coach, Facilitator, Counselor, Mentor, Leader to support growth and development of staff.
• Knowledge and ability to be a hands-on builder of HR processes and programs.
• Exceptional communication, influencing, and relationship-building skills.
• BA in Business Administration, HR, or related area. A relevant combination of skills and experience will be considered.
• 5-7 years of experience leading the HR department, and supporting 100+ employees in multiple locations.
• Strong HR generalist background and hands-on approach. Confident in conducting training to staff and managers.
• Proven experience managing ambiguity and complex situations while keeping others engaged.
• Experience working with multicultural teams.
• Demonstrate flexibility and adaptability in response to business pressures and people challenges.
• Ability to lift or move at least 25lbs.

CYC is an Equal Employment Opportunity employer and will not discriminate against any applicant or employee on the basis of race, age, religion, gender, marital status, national origin, citizenship, ancestry, physical or mental disability, veteran status, sexual orientation, or any other basis recognized by federal, state, or local law, including on the basis of the intersection of two or more protected characteristics, also known as intersectional discrimination. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.