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Admissions Specialist

The Chickasaw Nation

Admissions Specialist - 32976

Ada, OK | Community Services and Programs | Full Time

We are currently looking for a Full Time Admissions Specialist to join our Housing Management Admissions team located at the Chickasaw Nation Housing and Tribal Development.

Summary: Processing in accordance with regulations and adopted policies and procedures, all documents relating to the certification and recertification procedures of applicants to ensure compliance with Housing regulations.

Responsibilities:

  • Performs all other duties as assigned
  • Screen, process, and distribute applications
  • Develops and maintains documentation as appropriate -- files, logs, records, reports, etc.
  • Routes, logs, prepares and/or distributes incoming and outgoing mail
  • Prepares monthly reports
  • Re-certify all applicants in a timely manner as specified by policy and procedures
  • Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
  • Completes all training and development requirements and participates in continuing education opportunities
  • Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types - Maintains a clean, organized work area and ensures a safe environment - Maintains and promotes professionalism - Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics - Adheres to Chickasaw Nation dress code standards
  • Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area

Competencies:

  • Able to follow instructions, both written and oral
  • Ensures compliance
  • Able to adhere to all scheduling and attendance requirements
  • Ability to maintain a high level of confidentiality in all matters
  • Must be able to work quickly, efficiently and accurately
  • Must be detail-oriented
  • Must be self-motivated
  • Honesty, truthfulness, reliability, accountability
  • Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
  • Understand Native American culture and tribal programs
  • Ability to multitask
  • Works well within a team
  • Organizational and time-management abilities
  • Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

Skills:

  • Essential: Basic Computer skills

Experience:

  • Essential: No prior experience required

Education:

  • Essential: High School, GED or Equivalent

Credentials:

  • Essential: Standard Driver's License
  • Pass general background check

Working Conditions:

  • Essential: Pass pre-employment drug test
  • Works in an office setting
  • Communications phone, computer
  • Communications written, verbal
  • Sometimes bend, kneel, stoop, push, reach
  • Sometimes lift and or carry up to 25 lbs
  • May work day shift

Training:

It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values:

Mission: To enhance the overall quality of life of the Chickasaw people.

Vision: To be a nation of successful and united people with a strong cultural identity.

Core Values: The Chickasaw People, Cultural Identity, Servant Leadership, Selflessness, Can Do Attitude, Perseverance, Stewardship, Trust and Respect, Loyalty, Honesty and Integrity, Teamwork

Vacancy posted 3 days ago
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