Business Office Coordinator

About Franklin House:

At Franklin House, we are dedicated to creating safe, comfortable, and vibrant communities where seniors can thrive. Our Business Office Team plays a crucial role in ensuring our communities operate efficiently, supporting both residents and staff with exceptional administrative and financial management.

We are currently seeking a skilled, reliable, and detail-oriented Business Office Coordinator to join our team at Franklin House. This role is vital in managing the financial and administrative operations of our senior living communities, providing a well-organized and supportive environment for residents, families, and staff.

Why Join Franklin House?

At Franklin House, we foster a culture of compassion, leadership, and growth-for our residents and our team. We offer:

• Competitive salary
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Ongoing professional development opportunities
• Company-paid life insurance
• Company-paid Employee Assistance Program

Position Summary:

The Business Office Coordinator is responsible for the general management of office operations, including financial processes, record-keeping, and administrative support. This role ensures accurate financial reporting, smooth office functionality, and compliance with company policies while providing exceptional service to residents, families, and staff.

Essential Duties and Responsibilities:

• Financial Management:

• Oversee accounts payable and receivable, billing, and payroll processes.
• Maintain accurate financial records and assist with budget preparation.
• Ensure compliance with financial policies, procedures, and reporting standards.

• Office Operations:

• Manage daily administrative functions, ensuring office efficiency and organization.
• Support human resources activities, including onboarding, maintaining employee records, and assisting with benefits administration.
• Coordinate with department heads to streamline workflows and improve administrative processes.

• Customer Service:

• Provide exceptional customer service to residents, families, and staff, addressing inquiries promptly and professionally.
• Serve as a key point of contact for internal and external communications.

• Compliance & Record-Keeping:

• Maintain confidential records in compliance with company policies and regulatory requirements.
• Ensure timely completion of required reports and audits.

Qualifications:

• Education:

• Associate's or Bachelor's degree in Business Administration, Accounting, or related field preferred.

• Experience:

• Minimum of 1-2 years of experience in office administration, bookkeeping, or financial management, preferably in a healthcare or senior living setting.

• Skills:

• Strong organizational skills with attention to detail.
• Proficiency in Microsoft Office Suite and accounting software.
• Excellent communication and interpersonal skills.
• Ability to multitask, manage time effectively, and adapt to a fast-paced environment.

Physical Requirements:

• Ability to sit, stand, and work at a computer for extended periods.
• Occasionally lift office supplies or equipment up to 20 lbs.

Certifications & Requirements:

• Must successfully pass a background check and drug screening.

If you are an organized, detail-oriented professional with a passion for supporting efficient operations, we'd love to have you on our team.

Apply today to make a difference at Franklin House!