Técnico de Hardware

Protecting the World’s Critical Infrastructure OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology integration partners, OPSWAT is a pioneer and leader in data sanitization, vulnerability detection, multi-scanning, device compliance, and cloud access control. The Position We seek a dedicated and experienced Hardware Fulfillment Technician to oversee the imaging, testing, and shipment of OPSWAT hardware for customer orders worldwide. The ideal candidate will be a general expert in “everything” hardware, from Servers and desktops to IoT hardware. You will understand how hardware integrates to make a system, including discovering bottlenecks and performance issues with recommendations to improve our processes. You will be responsible for improving our imaging processes and fulfillment strategies. This is an in-office position based in our Tampa office. What You Will Be Doing Work in a team responsible for imaging OPSWAT hardware according to customer orders and standard operating procedures. Perform Quality Assurance (QA) and Quality Control (QC) testing to ensure all hardware meets OPSWAT's high standards. Create and help troubleshoot any software issues discovered during the fulfillment process. Oversee the packing and preparation of hardware for shipment. Update internal technical knowledge and assist in maintaining a design library. Collaborate with other departments to ensure timely and accurate fulfillment of orders. Maintain compliance with industry standards and regulations. Monitor processes for efficiency and suggest improvements where necessary. Ensure all fulfillment activities are documented accurately. Resolve any issues related to hardware fulfillment promptly. What We Need From You Strong understanding of hardware imaging and QA/QC processes. Strong knowledge of Operating Systems (Windows, Linux). Strong knowledge of individual hardware components. Excellent problem-solving skills and attention to detail. Ability to work under pressure and meet tight deadlines. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Proficiency in using inventory management and tracking software. Familiarity with cybersecurity hardware is a plus. OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws. Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time. #J-18808-Ljbffr