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Fraud Operations Lead: Enterprise Management

Truist Financial Corporation

Truist is seeking a senior operations leader in Atlanta to guide a team of Analysts and Senior Analysts responsible for day-to-day EFM operations. You will drive adherence to service levels, review call recordings for authentication, and mentor staff while ensuring compliance with regulations such as Regulation E, BSA/AML, and OFAC. You will analyze workflow, deliver regular reports, and resolve high-risk issues, serving as a back-up manager when needed.

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Vacancy posted 1 day ago
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