Senior Principal Engineer

Position Summary The Senior Principal Engineer is responsible for devising, planning, and implementing engineering strategies for JetBlue, as well as implementing systems architecture that impact the critical technical directions of the organization. This role is a pivotal and highly strategic position centered on our highest-risk and operational impactful undertakings. As JetBlue develops its future state architectures and platforms, this role will be a primary strategic contributor for our Technology Vision & Strategy and will evaluate opportunities for revenue impacts through systems availability, performance, and operational support. Essential Responsibilities Provide meaningful impacts to revenue and customer experience through the technical development of the staff and our systems architecture. Provides immense thought leadership and collaboration into the broader JetBlue organization through empirical analysis. Define problems autonomously and proactively own complex features and distributed designs. Presents complex distributed designs across the organization including interactivity with components/services across teams to ensure they align to our systems architecture strategies. Develops designs and technical roadmaps that influence long-term strategic implementations across teams. Exudes extreme curiosity to explore customer experiences, obsessively finding opportunities for our customers to experience technology ‘that just works all the time’. Drives a technology normalization strategy, addressing technology drift across our broader technology organization. Develop, design, implement, and operationally support large scale digital experiences as well as cloud native experiences using mainstream cloud providers. Design, write, and implement platform automation that can be utilized both as continuous integration (CI)/continuous deployment (CD) input and production synthetic transactions. Provide input and guidance on development and architecture decisions, acting as a key mentor with other engineers. Taking a customer first approach, evaluate new technologies and determine viability per solution. Analyze requirements and solution architecture and provide task specific estimates. Mentor engineers with regards to coding practices and design decisions. Participate in code reviews to ensure high quality and consistent coding practices. Participate in scrum team ceremonies in agile methodology, sprint planning, and backlog grooming. Collaborate closely with other product development and IT teams globally including Product Management, Architecture, DevOps, Quality Assurance (QA), and Infrastructure teams. Other duties as assigned. Minimum Experience and Qualifications Bachelor’s degree in Computer Science, Computer Engineering or a related technical discipline; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience. Six (6) years of software engineering experience, building highly scaled and distributed systems architecture. Six (6) years of professional full stack development using mainstream development stacks such as NodeJS, Java, and Angular. Demonstrated technical skills through a live work sample during the hiring process. Deep subject matter expertise and knowledge of modern software architecture, microservices, micro-frontends, serverless applications and frameworks. Subject matter expertise with CI/CD pipeline and tools like Jenkins and Sonarqube. Has experience with assisting in the refinement of development practices using approaches such as GitOps. Subject matter expert with developing software applications in at least one of the major Cloud platforms – Azure, GCP or AWS. Available for light to moderate overnight travel (less than 10%). In possession of valid travel documents and the ability to travel in and out of the United States. Able to work flexible hours and be available for emergency response on short notice. Must pass a pre-employment drug test. Must be legally eligible to work in the country in which the position is located. Awareness of security best practices in the Cloud Sec and client vulnerability management. Preferred Experience and Qualifications Advanced degree in Computer Science, Computer Engineering, or a related technical discipline. Eight (8) years of experience in agile practices in Scrum teams. Eight (8) plus years of software engineering experience, building highly scaled and distributed systems architecture. Eight (8) years of professional full stack development using mainstream development stacks such as NodeJS, Java, Angular. Knowledge of modern software architecture, microservices, micro-frontends, serverless applications and frameworks. Experience with mainstream Content Management System (CMS) implementations and Content Delivery Networks (CDNs) such as Magnolia Content Management Systems, Adobe, and Fastly Content Delivery Networks. Knowledge of Search Engine Optimization (SEO). Experience with Yarn, Gradle, WebPack, CSS. Crewmember Expectations: Regular attendance and punctuality Potential need to work flexible hours and be available to respond on short-notice Able to maintain a professional appearance When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)) The use of ChatGPT, any other LLM,or any other automated tool during the interview process will disqualify a candidate from being considered for the position. Equipment: Computer and other office equipment Work Environment: Traditional office environment Physical Effort: Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary) Compensation: The base pay range for this position is between $134,600.00 and $210,100.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

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