Event Policies and Operations Coordinator

Reports To: Sr. Manager, Event Policies Direct Reports: None FLSA Status: Full-time, hourly, non-exempt Application Deadline: Rolling Application Work Location: New Orleans, LA Our Mission and Your Impact The New Orleans Saints and Pelicans proudly represent both the NFL and NBA, using our platform to uplift the Gulf Coast and create lasting community impact. Rooted in the vibrant spirit of New Orleans, we celebrate diversity, embrace culture, and unite people through the power of sports. Guided by our core values – community, teamwork, celebrating individuality, people first, integrity, and excellence – we foster an inclusive culture and seek people who share these values to help strengthen the bond between our teams and the city we call home. Position Summary The New Orleans Saints and New Orleans Pelicans are seeking a highly organized and motivated Event Policies and Operations Coordinator to join our team. This role is responsible for supporting the business operations department for the teams, with a specific focus on operational game day and marquee event assistance, administrative support for the department and acting as a liaison between the operations, corporate partnerships and marketing departments. What You’ll Be Doing Assist the operations department in creating and developing detailed plans and procedures, ensuring timelines, room assignments, staffing roles and responsibilities, and communication for game days and marquee events. Ensure policies and procedures remain in compliance with the teams, NFL, NBA, Caesars Superdome, Smoothie King Center, and all applicable federal, state, and local laws. Interface with Legends Global regarding stadium and arena needs for all home games and any special events in relation to event policies and procedures. Assist in the management, coordination, and distribution of the credentials and credential system compliance for all home games, marquee events, and building access at applicable venues. Conduct building walkthroughs to verify all operational and partnership elements such as signage, activations, fan areas, and assets are in place prior to event day. Coordinate all giveaway and promotional items deliveries for both teams (delivery date and times, storage locations, day‑before and game‑day movements). Support execution of special events (Training Camp, Mini Camp, Open Practices, Draft events, and other marquee team events). Continually seek out industry related best practices by reviewing methods to improve efficiency, quality of the fan experience, operations, and reduction of operating costs. Perform other related duties as assigned to support departmental and organizational goals. What You’ll Bring Bachelor’s degree preferred or equivalent experience 1–2 years of experience with a professional sports organization, team, or league, or experience organizing and executing events Positive, solutions‑oriented mindset and willingness to learn Strong organizational skills with the ability to manage multiple tasks and deadlines Excellent written and oral communication skills Strong attention to detail and commitment to delivering a high level of customer service Ability to interact with team’s players and staff both internally and externally in a professional manner Proficiency with Microsoft Office, Adobe Acrobat, or relevant software Ability to work collaboratively across departments including ticketing, partnerships, marketing, production and game experience Time management and ability to meet deadlines Ability to lift and move items weighing up to 25 pounds All Candidates Should Have Commitment to community and a people‑first mindset Strong teamwork and collaboration skills Ability to celebrate individuality and value diverse perspectives High integrity and a proactive, solutions‑oriented “winning” mindset Flexibility to work nights, weekends, and holidays as dictated by games and the NFL and NBA schedules Must live in, or be willing to relocate to, New Orleans or the surrounding areas What We Offer Medical Insurance Options 401K Program with Company Contribution Paid Holidays Wellness Program and Gym Membership Equal Opportunity Statement The New Orleans Saints and New Orleans Pelicans (“Teams”) are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Teams will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti‑discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Teams are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case‑by‑case basis. If you request an accommodation, it is essential that you participate fully in the interactive process. #J-18808-Ljbffr New Orleans Pelicans