LPN Team Lead Mandarin-Speaking, Lead Medical Assistants

Work Schedule: Monday-Friday 9 am-5 pm Location: Onsite | Brooklyn, NY 11218 Core Responsibilities Collaborate with Clinical and Operational management to lead team of Medical Assistants Assist with patient and medical assistant team oversight of Chronic Care Management (CCM), Physical and Rehabilitation Medicine (PRM), Behavioral Health Integration (BHI), and other POD programs Assist with oversight of Medical Assistant documentation, workflow and metrics Monitor and review patient vital signs, alerts and other concerns Answer phones, respond to inquiries and triage calls appropriately Assist in the development and implementation of individualized care plans Respond to urgent care needs when necessary Assist with administrative tasks Screen patients and make referrals accordingly to other clinical lines Timely completion of clinical requests and follow ups Documentation audit reviews Maintain comprehensive medical records of all patient interactions Perform other related duties as needed Required Qualifications Mandarin Chinese Fluency is required Graduate from an accredited Licensed Practical Nursing program High School Diploma or equivalent GED Current Licensure and registration as RN or LPN in New York State Excellent communication, interpersonal, organizational and time management skills Ability to work independently and collaboratively within a team environment Competency with EMR Systems and Documentation Compassionate, patient‑focused, and committed to providing high‑quality care Knowledge of complying with all state requirements and facility policies and procedures Preferred Qualifications Previous experience with supervision/leading Medical Assistants Current Licensure and registration as a RN or LPN in Florida State Benefits Health, dental, and vision insurance 401(k) with company match Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays Professional development opportunities Mission‑driven work in an innovative healthcare space #J-18808-Ljbffr