Administrative Assistant

Administrative Assistant I

Join Inframark's Community Management Services Team! At Inframark Community Management Services, you're not just starting a job — you're building a career. We serve hundreds of master-planned communities and districts with top-tier support, and we invest just as much in our employees. Join a dynamic, innovative team where your growth and success matter. Grow Your Career. Build Stronger Communities.

Why Work for Inframark?

Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth. We offer an attractive salary package, including a generous benefits package with health, dental, and life insurance, 401(k) plan, paid time off, sick leave, holidays, and wellness plan.

Job Function / Purpose

The Administrative Assistant I is responsible for performing basic administrative support tasks to help ensure smooth daily operations at Inframark's Community Management Services offices. This entry-level role provides valuable support across multiple departments while delivering a professional and welcoming experience for clients, visitors, and internal teams.

Responsibilities

• Answer and direct phone calls, including distribution of off-hours messages.
• Greet and assist guests, clients, and customers attending meetings or appointments.
• Perform general office support such as copying, filing, mailing, faxing, and supply inventory.
• Maintain office directories, filing systems, and manage shared spaces.
• Schedule meetings, reserve conference rooms, and support meeting logistics.
• Initiate action items based on manager's meeting notes and distribute accordingly.
• Coordinate catering and hospitality needs for internal and external events.
• Draft and prepare basic correspondence including emails, letters, and memos.
• Support customer service, finance, and HR administrative tasks, as needed.
• Assist with special projects and perform other duties as assigned by region.

Qualifications

Education/Experience:

• High School Diploma or GED and 1 year of related administrative experience.

Technical Skills:

• Basic proficiency with Microsoft Office applications and internet usage.
• Comfort with standard office equipment and phone systems.
• Ability to work with numbers and handle cash transactions.
• Typing speed of at least 35 WPM, including alphanumeric and 10-key.
• Working knowledge of billing, payment processing, rate orders, and contracts.

Communication & Customer Experience:

• Clear and professional communication.
• Positive attitude toward internal and external customers.
• Maintains composure in challenging interactions.

Problem Solving & Quality:

• Attention to detail and accuracy.
• Problem identification and escalation.
• Regular quality checks on work performed.

Managing for Results:

• Follows direction and completes assigned projects.
• Complies with company policies and SOPs.
• Manages multiple tasks effectively.

Leadership & Initiative:

• Positive attitude and dependable work ethic.
• Acts in line with Inframark's mission, vision, and values.
• Takes accountability and accepts additional tasks when needed.

Physical Demands

The work is performed in a standard office environment. Sitting, standing, walking, bending, and occasional lifting (up to 20 lbs.) are required to carry out the responsibilities of the role.

Travel

Limited travel may be required on an as-needed basis.

To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable.

Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.