General Manager

Job Description

Job Description

General Manager

Position Description

Department: Operations

Operations Area: San Antonio/Austin

Reports to: Regional Vice President

Position Status: Full-time, exempt

Position Summary

The General Manager (GM) is a leadership role responsible for overseeing the planning, execution, and successful delivery of multi-family construction projects at assigned branch. The GM ensures projects are completed on time, within budget, and to the highest quality standards, all while meeting client and regulatory requirements. This role involves managing multiple projects simultaneously, leading a team of project managers, superintendents, estimators, an administrative team, and coordinating with subcontractors, vendors, and clients. The GM is accountable for strategic planning, operational efficiency, resource allocation, and business growth in their operational area.

Our employees are encouraged to take advantage of an array of benefits and opportunities, including:

• Health Benefits - Medical, Dental & Vision
• 401K and Company Match Benefits
• Paid Holidays, Vacation, and Personal Time Off
• 1 Paid Day Off for Community Service
• Employee Referral Bonuses
• Truck Allowance, toll tag, fuel card, cell phone allowance
• Advancement Opportunities
• Per diem when traveling

Responsibilities

• Oversee the entire lifecycle of multi-family construction projects from pre-construction through closeout, ensuring adherence to timelines, budgets, and quality standards.
• Manage and direct the operations team’s daily activities. 
• Manage and mentor a team of project managers, superintendents, estimators, and other key personnel. Foster a professional culture of accountability, safety, and continuous improvement.
• Serve as the primary point of contact for clients. Ensure customer satisfaction by maintaining open lines of communication and addressing client concerns promptly and professionally.
• Contribute to business development and strategic planning efforts. Identify and evaluate new market opportunities and build a business plan to execute on the market opportunities.

• Identify potential risks to project schedules, budgets, and quality. Develop risk mitigation strategies and ensure that safety protocols and quality standards are consistently followed.
• Negotiate contracts with subcontractors and vendors, ensuring all parties meet project specifications, timelines, and budget requirements.
• Ensure compliance with all federal, state, and local regulations, as well as company policies and procedures.

Knowledge, Skills, Ability, & Experience

• Must have 8+ years' multi- family/restoration/construction experience
• Must have 5+ years of experience as a people leader
• Preferred –Bachelor’s degree in Construction Management
• Experience effectively communicating across different levels of the organization
• Knowledge of and experience in cost containment and risk management
• Intermediate Microsoft Office skills and Xactimate (and other estimating software) proficiency required
• Strong problem-solving skills
• Extensive knowledge in construction estimating
• Strong organizational and time management skills
• Excellent ability to prioritize, plan, and manage multiple projects and deadlines at the same time
• Strong ability to build and maintain relationships with internal and external customers and stakeholders
• Possess excellent attention to detail
• Ability to make sound decisions that positively affect project and profit outcomes
• Ability to work independently as a self-starter
• Must be able to work on-site at an office or jobsite as needed

• Must be able to travel regionally or nationally as needed 
• Must be able to work overtime as needed to ensure job success
• Must have a satisfactory driving record per insurance requirements