Customer Service Assistant

Job Summary We are seeking a friendly and motivated Customer Service Assistant to support customers, answer questions, and help create positive customer experiences. This role is ideal for individuals who enjoy working with people, identifying customer needs, and providing helpful product and service information. Responsibilities * Assist customers with questions about products and services. * Provide friendly and professional customer assistance. * Identify customer needs and recommend appropriate solutions. * Support customer follow-ups and service requests. * Maintain accurate customer information and interaction records. * Address routine customer concerns and help find timely solutions. * Help maintain a professional and welcoming environment. * Participate in ongoing training and professional development. Minimum requirements: * High school diploma or equivalent required. * Strong communication and interpersonal skills. * Friendly, professional, and customer-focused attitude. * Strong listening and problem-solving abilities. * Excellent organizational and multitasking skills. * Reliable, adaptable, and willing to learn. * Ability to work independently and as part of a team. * Previous customer service, retail, hospitality, or sales experience is a plus but not required.

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