Applications Engineer

Job Description

Job Description

Description:

Do you want to see your work COME TO LIFE on the shop floor? Do you want to BUILD machines that real people DEPEND ON every day? Do you THRIVE on solving problems with a TEAM that takes PRIDE in what it makes? Then Pearson is the place for you.

Founded in Spokane, Washington in 1955 with the first automatic six-pack carrier erector, Pearson Packaging Systems has spent 70 years designing and building end-of-line packaging automation: case erectors, bliss formers, case packers, case sealers, and robotic palletizers. With more than 25,000 machines deployed and 30 years of robotic integration experience, our equipment runs around the clock for food, beverage, personal care, chemical, and warehouse operations. We are privately owned, proudly made in the USA, and built around User-Centric Design. We watch how operators actually work, then engineer their struggles out of the machine.

Built with operators in mind. Driven by innovation. Focused on keeping factories moving. That’s how we work at Pearson. Are you ready to build what’s next?

About the Role:

As an Applications Engineer for Pearson Packaging Systems, you will work closely with our Sales Team and customers to transform the customer’s vision into reality by providing technical system details while keeping Pearson’s solutions highly competitive. You will determine the configuration of complex Engineered Systems, prepare the supporting data for proposals, and travel with our Sales team as a technical liaison, participating in both live and online meetings to clarify concepts for customers and assist in closing business. 

  What you will be doing:

• Partner with the sales team and customers to define requirements and configure complete Engineered System solutions that are technically sound and highly competitive.
• Serve as a technical liaison, helping grow our customer base by providing competitive and innovative solutions.
• Coordinate with internal and external resources to prepare accurate supporting data for Engineered System proposals, delivering quality concepts on time.
• Present quotes and proposals directly to customers, in person (up to 20% travel) and through virtual meetings and conference calls.
• Adapt and modify solutions quickly in response to customer requests.
• Ensure a smooth hand-off of won opportunities to Project Management, with clear documentation of scope and customer expectations.
• Collaborate with Product Management to maintain and update the engineered systems library and product portfolio.
• Support sales training and help ensure marketing collateral clearly communicates Engineered System capabilities.

• Technical Expertise. Conduct in-depth analyses of materials and processes, demonstrates a comprehensive understanding of secondary packaging technologies, seeks to understand the root causes of technical challenges and proposes effective solutions. 
• Task Management and Accountability. Ability to thoroughly complete tasks under tight timelines and aggressive sales activity. Takes full responsibility for the success of assigned projects. Proactively addresses obstacles and challenges that arise and acts as a reliable point of contact for all aspects related to the applications engineering role. 
• Innovative Thinking and Adaptability. Ability to organize activities and multi-task in a high energy environment. Generates creative and original packaging solutions. Seeks opportunities to simplify packaging processes without compromising quality. Stays informed about industry innovations and incorporates relevant advancements into projects. 
• Communication and Presentation. Excellent written, verbal communication, presentation, and organizational skills.
• Goal Achievement: Set clear and measurable objectives, takes accountability for project outcomes and timelines, consistently delivers high-quality packaging solutions on time and within customer budget expectations. 
• Customer Focus: Actively listen to customer requirements and concerns, tailors packaging solutions to meet specific customer needs, maintains a customer-centric mindset in all stages of the project. Demonstrates integrity in all interactions with colleagues and customers, communicates transparently about challenges and potential risks, consistently delivers on commitments. 
• Proactive Problem Solving: Take initiative to identify and address potential issues in the packaging process, actively seeks opportunities for process improvement, demonstrates a sense of urgency in addressing customer needs and project timelines. 

Required Experience & Qualifications: 

• B.A. in Mechanical or Electrical Engineering or equivalent combination of education and technical/professional experience. 
• Minimum five years experience in engineering, controls, robotics, material handling and systems integration. 
• Documented experience in the design and presentation of complete end-of-line packaging systems/proposals that may include case erectors, tray formers, robotic loaders, case sealers, robotic palletizers, stretch wrappers, conveyors, fillers, metal detectors and coding machinery, etc.).
• CAD skill required (AutoCAD preferred).
• Proficient in Allen-Bradley controls systems a plus.

Equal Employment Opportunity

Pearson Packaging Systems is an equal opportunity employer and values diversity in our workplace. We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, gender identity, marital status, national origin, ancestry, age, citizenship, physical or mental disability, veteran status, sexual orientation, or any other basis protected by applicable law. We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for qualified individuals with disabilities as required by applicable law.

About Pearson Packaging Systems

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