Urban Outfitters Store Manager

Store ManagerThis position is located at 2126 Abbott Martin Rd, Nashville, Tennessee, 37215 United StatesRole SummaryThe Store Manager will lead and drive sales by taking an Omni channel approach to the retail experience. Their goal is to deliver an environment that is engaging and inspiring to the customer while fostering continual team development to create a culture of excellence, creativity, collaboration, innovation, and trust.Role ResponsibilitiesBrand ExperienceActs as a brand representative reflective of the company values; partners with the Visual Merchandising Manager and Leadership Team on the creation of an engaging visual experience that appeals to the UO customerLeads and supports the team to elevate every aspect of the store experience through omni channel capabilities, merchandising, and display to create a compelling atmosphereCultivates a welcoming and inclusive environment by being highly focused on delivering exceptional and genuine customer experiences that are engaging, efficient, and personalized; interprets customer feedback and team insights to positively improve interactionsLeadership + Team ManagementBuilds a succession plan for engaging and retaining a diverse team to fuel internal growth; actively recruits and interviews to build an external network of talent to add different perspectives and experience to the teamProvides timely and specific employee feedback to create a culture of action and accountability; facilitates a thorough and thoughtful onboarding for new hires, equitable development paths for all employees, and a focus on employee engagementInspires teams through empowerment, creativity, empathy, and shared fate; tailors communication to the individual and leverages their strengthsVisual + Business OperationsOversees and collaborates with key partners to uphold daily operating procedures; contributes to assessing accuracy and compliance of staff scheduling and payroll managementAssesses global business and product sell-through to identify business success and opportunities for the store; effectively guides an empowered team to make strategic, creative, business-impacting decisionsOversees and collaborates with key partners to lead timely and effective execution of visual priorities for the store; interprets Home Office visual direction to impact store's structure, display, merchandising, and outfittingAdheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the storeCommunication + RelationshipsPromotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating different perspectivesInterprets team interactions through emotional intelligence and team insights to positively improve and build a consistent store environmentFosters a culture of strong communication and teamwork to ensure a seamless balance between customer engagement, operational tasks, and visual priorities; stays current and follows through to ensure important company information reaches all levels of the teamEmbraces a culture of development by protecting time with direct reports; proactive in setting goals and delivering feedback for team personal growthProvides store and departmental insight related to the customer experience and communicates to District Manager and Home Office partners; participates within company and district forums through sharing store specific scenarios and ideasRole QualificationsPassion for UO brand5+ years store leadership experienceProven record of hiring and developing great talentStrong understanding of merchant process and ways it impacts the businessExperience in coaching, counseling, and conflict resolutionAbility to work flexible hours to meet the needs of the store, including nights, weekends, and holidaysThe PerksURBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit RangeStarting from USD $70,000.00/Yr.US EEO StatementURBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.