Night Healthcare IT Service Desk Analyst
HTC Global Services
HTC Global Services in Troy, MI seeks a Healthcare IT Service Desk Analyst to provide frontline and second-line support for clinicians and staff, applying clinical knowledge to resolve issues and improve patient care. A weekend shift is required each week and incidents are tracked in ITSM. The role involves EMR workflow inquiries (Epic, Cerner, Meditech, Allscripts), collaboration with physicians and nurses, and maintaining current product knowledge to ensure timely resolutions and patient care #J-18808-Ljbffr HTC Global Services
Vacancy posted 8 hours ago
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