Service Rep, Tinley, Urgent Care Center, Full Time - Rotating Shift

Front Desk Service Representative

Full Time. Start times vary, rotating weekends. This position will support multiple check in areas in the building.

If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola! We offer:

Medical/Dental/Vision Benefits on your FIRST DAY!!!

Competitive wages

Great work atmosphere

403(b) Employee Assistance Program Employee Discounts Tuition Reimbursement

The role of a Front Desk Service Rep at Loyola Medicine is essential in promoting a positive patient experience and ensuring efficient clerical operations. Here are the key responsibilities and qualifications for this position:

Job Responsibilities:

Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.

Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.

Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up-to-date.

Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.

Minimum Education:

GED or High School level of education, required.

Associate's degree, preferred

Minimum Qualifications:

At least one (1) year of work history, required.

Experience in general administration, business, healthcare, or a related field is highly preferred.

Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues. We are a part of a community which believes in giving back to those we serve.

Loyola Medicine Core Values

Reverence We honor the sacredness and dignity of every person.

Commitment to Those Experiencing Poverty We stand with and serve those who are poor, especially those most vulnerable.

Safety We embrace a culture that prevents harm and nurtures a healing, safe environment for all

Justice We foster right relationships to promote the common good, including sustainability of Earth.

Stewardship We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.

Integrity We are faithful to who we say we are.

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Pay Range: $18.00- $24.44 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Trinity Health Benefits Summary

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.