Health Information Specialist I

Datavant is a data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem – including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavantes are building the future of how data is connected and used to improve health. Position Highlights Full‑Time: Monday‑Friday 8:00 AM–4:30 PM EST Location: Port Charlotte, FL 33952 Comfortable working in a high‑volume production environment. Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status. Documenting information in multiple platforms using two computer monitors. Full Benefits: PTO, Health, Vision, and Dental Insurance, 401k Savings Plan, and tuition assistance. You will Receive and process requests for patient health information in accordance with company and facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of company and facility software. Adhere to the company’s and customer facilities code of conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as needed. Consistently apply medical privacy regulations to guard against unauthorized disclosure. Responsible for managing patient health records. Safeguard patient records and ensure compliance with HIPAA standards. Prepare new patient charts, gathering documents and information from paper sources and/or electronic health record. Ensure medical records are assembled in standard order and are accurate and complete. Create digital images of paperwork to be stored in the electronic medical record. Respond to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. Answer inbound and outbound calls. Assist with patient walk‑ins. Assist with administrative duties such as handling faxes, opening mail, and data entry. Meet productivity expectations as outlined at specific site. Schedule pick‑ups. Other duties as assigned. What you will bring to the table High school diploma or GED. Ability to commute between locations as needed. Willingness to work overtime during peak seasons when required. Basic computer proficiency. Comfortable using phones, fax machine, printers, and other general office equipment on a regular basis. Professional verbal and written communication skills in English. Detail and quality oriented regarding accurate and compliant information for medical records. Strong data entry skills. Ability to work with minimum supervision, responding to changing priorities and role needs. Organize and manage multiple tasks. Respond quickly in a fast‑paced environment. Bonus points if Experience in a healthcare environment. Previous production/metric based work experience. In‑person customer service experience. Ability to build relationships with on‑site clients and customers. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Health & Safety Requirements Many clients require post‑offer health screenings and proof or completion of various vaccinations such as the flu shot, Tdap, COVID‑19, etc. Exemptions may be reviewed on a case‑by‑case basis for disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy‑related medical conditions, and/or religion. Equal Employment Opportunity Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Datavant does not and will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Reasonable Accommodation Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it by selecting the ‘Interview Accommodation Request’ category in the application process. #J-18808-Ljbffr Datavant2