Client Account Manager - Farmers Insurance

Job Description

Job Description

Join a Team That Puts People First

At the Darian Taliaferro Agency, we believe insurance is about more than policies. It's about protecting families, building trust, and creating relationships that last for years. We're looking for someone who is passionate about helping others, takes pride in providing exceptional service, and wants to be part of a team that genuinely cares about both our clients and each other.

This isn't a job where you'll simply answer phones or process paperwork. You'll become a trusted advisor to our clients, helping them navigate life's changes while ensuring they have the protection they need. Every interaction is an opportunity to build lasting relationships and make a real impact.

If you're looking for a workplace where your contributions are valued, your growth is encouraged, and your success is celebrated, we'd love to meet you.

The right person is someone who:

• Genuinely enjoys helping people
• Has outstanding communication and relationship-building skills
• Is organized, dependable, and detail-oriented
• Thrives in a fast-paced environment while maintaining accuracy
• Brings a positive attitude and contributes to a collaborative team culture
• Is comfortable using technology and learning new systems

Responsibilities

As our Client Account Manager, you'll play a key role in creating an outstanding client experience by:

• Building meaningful relationships with clients through exceptional service
• Processing policy changes, endorsements, renewals, and account updates accurately and efficiently
• Collecting required documents and information to complete policy requests
• Reviewing client coverages to identify gaps and recommend appropriate protection
• Cross-selling additional insurance products to better protect our clients and their families
• Proactively reaching out to clients to strengthen relationships and improve retention
• Assisting clients with billing questions, claims guidance, and policy servicing
• Working closely with our team to ensure every client receives a five-star experience

Requirements

Preferred Qualifications

• Previous customer service experience
• Insurance experience is preferred but not required
• Property Casualty license is a plus (or willingness to obtain)
• Strong organizational and multitasking abilities

Benefits
Paid Time Off (PTO)###Mon-Fri Schedule###Hands on Training###Career Growth Opportunities###